ADMINISTERING MICROSOFT WINDOWS SERVER 2003

1. Chapter 2 ADMINISTERING MICROSOFT WINDOWS SERVER 2003

2. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 CHAPTER OVERVIEW • Manage a Windows Server 2003 system using MMC • Access a remote computer using an MMC console • Configure a server to enable Remote Desktop for Administration • Enable a computer to accept requests for Remote Assistance

3. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 USING THE MICROSOFT MANAGEMENT CONSOLE

4. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 USING THE MMC INTERFACE

5. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 USING MMC MENUS

6. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 CREATING CUSTOMIZED MMC CONSOLES • Combines one or more snap-ins or parts of snap-ins in a single console • Eliminates the need to switch between different programs or individual consoles

7. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 CREATING A TASKPAD

8. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 SETTING CONSOLE OPTIONS • Dictate what users can do to the console. • Do not dictate what users can do with the console.

9. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 CONNECTING TO REMOTE COMPUTERS • Redirecting an MMC snap-in • Creating a remote console

10. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 MANAGING SERVERS WITH REMOTE DESKTOP FOR ADMINISTRATION • Uses Terminal Services • Allows two concurrent Remote Desktop connections • Enables server to be managed “as if you are there”

11. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 ENABLING AND CONFIGURING THE REMOTE DESKTOP SERVER

12. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 INSTALLING AND CONFIGURING REMOTE DESKTOP CONNECTION • The Windows Server 2003 distribution CD • The Systemroot\System32\Clients\Tsclient\Win32 folder Remote Desktop Connection client software can be installed from the following locations:

13. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 TERMINAL SERVICES TROUBLESHOOTING • Terminal Services uses TCP and UDP port number 3389. • Users must belong to the Administrators or Remote Desktop Users group.

14. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 USING REMOTE ASSISTANCE • Allows users to request help from experts. • Experts can view or interact with a user’s session. • Users must issue an invitation to the expert.

15. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 ENABLING REMOTE ASSISTANCE • Using Control Panel • Using Group Policy

16. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 CREATING AN INVITATION

17. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 SECURING REMOTE ASSISTANCE • Client can break a Remote Assistance session by pressing Esc. • The user must be present to accept a Remote Assistance session. • Passwords for invitations should be communicated by a different means than the invitation itself. • Invitations should be issued for as short a period of time as possible.

18. Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 SUMMARY • MMC is the primary system administration tool for Windows Server 2003. • MMC can be used to manage remote systems by the redirection of a snap-in. • Remote Desktop for Administration allows for the same administration of a server from a remote location as if the administrator were logged on to the local console interactively. • Remote Assistance is a tool that enables users to request assistance from an expert, who can then connect to the user’s computer and either view the user’s actions or take over operation of the system.