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Bluebird Auto Rental Systems USERS CONFERENCE September 21-22, 2011 • Caesar’s Resort

Bluebird Auto Rental Systems USERS CONFERENCE September 21-22, 2011 • Caesar’s Resort Atlantic City, NJ USA. OPENING SESSION AGENDA. Introductions Conference Overview Company Evolution Accomplishments Goals. INTRODUCTIONS. Tell us about yourself Gift for the longest distance

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Bluebird Auto Rental Systems USERS CONFERENCE September 21-22, 2011 • Caesar’s Resort

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  1. Bluebird Auto Rental Systems USERS CONFERENCE September 21-22, 2011 • Caesar’s Resort Atlantic City, NJ USA

  2. OPENING SESSION AGENDA • Introductions • Conference Overview • Company Evolution • Accomplishments • Goals

  3. INTRODUCTIONS • Tell us about yourself • Gift for the longest distance • traveled

  4. SPONSORS

  5. SPONSORS

  6. SPONSORS

  7. SPONSORS Central Coast Processing Computime/Topaz Element Payment Services Jim Anderson Fleet Sales

  8. SPONSORS LexisNexis Mitchell International Priceless Car & Truck Rental Corporate Rent A Toll

  9. CONFERENCE OVERVIEW • Logistics • Meals & Breaks in Exhibit Area • Wednesday Night • Folders Contents • Speed Networking • Discussion Groups

  10. BREAKOUT SESSIONS Sign up by 9pm this evening Popular sessions will be repeated Hand-outs for every session Website will have all documents, photos, and videos!

  11. COMPANY EVOLUTION • 1980: Budget of Beverly Hills • 1982: Bluebird Systems, Carlsbad, CA • 1993: Bluebird Auto Rental Systems • 1995: Entered Dealership Market with • AutoMate2

  12. Over 600 Customers, ranging in size from 10 to 16,000 vehicles • 16 Local Employees • 10 Remote Employees

  13. PRODUCT EVOLUTION • SuperDOS to Windows • Progress Software • Reynolds & Reynolds, Version 1.0 • Thrifty UK, Version 2.0 • Version 3.0 • Version 4.0

  14. Version 4 Own The Road

  15. June 1, 2006 • Asset Acquisition • Standardized Software • Budget Data Bridge

  16. WHO WE ARE TODAY • Market Leader • Majority of Budget Licensees • Majority of DTAG Licensees • Dealerships → LoanerTrack • Certified WBE • Community Service

  17. INTERNATIONAL PRESENCE Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bonaire, Botswana, Brazil, BVI, Bulgaria, Canada, Cayman Islands, Croatia, Curacao, Dominica, Honduras, Guam, Ireland, Jamaica, Mexico, New Guinea, Oman, Pakistan, Panama, Poland, Puerto Rico, Qatar, Romania, Saipan, South Africa, Turkey, UAE, UK, USVI, and Venezuela.

  18. STRATEGIC PARTNERSHIPS • ACE • Avis Budget Group • Dollar Thrifty Automotive Group • DTAG U.S. & Canada • ScotGroup UK • Ireland • South Africa

  19. STRATEGIC PARTNERSHIPS • National/Alamo • Payless • Rent-A-Wreck of America/Priceless • Sensible/Affordable • Triangle

  20. STRATEGIC PARTNERSHIPS • ACRA • ACCRO • ADP • Reynolds & Reynolds

  21. STRATEGIC PARTNERSHIPS • Vendor Interfaces • Violation Management Services • Price WaterhouseCoopers LKE • Highway Toll Administration • Rate Highway • Rent a Toll

  22. RECENT ACCOMPLISHMENTS • Replaced T-1 with Fiber Optic • Solar Panels • Classroom Video Camera • NJ Training Grant (100 Hours)

  23. RECENT ACCOMPLISHMENTS • Moved BLink Server to OpSource • Amazon Cloud • User Guides on Support Site • Hired Progress to Optimize DB Searches

  24. RECENT ACCOMPLISHMENTS • B8, B9, B10 • CCPRO via Element • CCPRO via Elavon, Protobase 6.01.06 • Equifax • Signature Pads

  25. SHORT TERM GOALS • CCPRO via CCP for ParkMate2 • Allow Access to Online Call Center from within RentWorks Help • Global Newsletter (via Auto Rental News) • Social Media

  26. PENDING DEMAND • Loyalty Program • Incremental Sales Script • LexisNexis • Mitchell International • ?? (tell us tomorrow morning!)

  27. LONG TERM GOALS • Write & Publish API • CarTrawler • Reports in Foreign Languages • Add More Apps to Cloud

  28. OUR MISSION To provide: The best software for the Auto Rental Industry With the best support For the best value Worldwide!

  29. ECONOMIC OUTLOOK Customers Lost Customers Won 2008: 67 2008: 72 2009: 78 2009: 62 2010: 58 2010: 66 2011: 23 2011: 45

  30. ECONOMIC OUTLOOK More Consolidation? Dealerships Offering Retail Rentals? Body Shops Joining Affiliations? Mobile Consumer?

  31. KEEPING INVOLVED Car Rental Show World Travel Mart Licensee and Association Meetings • Software & Information Industry Association (SIIA) OpSource Summit Progress Software Exchange

  32. QUARTERLY NEWSLETTER Your best source of information!

  33. CONCLUSION • Ask Questions at the end of each presentation! • Evaluation Forms • (hand in even if you have to leave early) • THANKS FOR COMING!

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