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ERP and Governance. SAC – 2006. Business Case Team. Kevin Roberts, CIO Educause University Veronica Chavez-Neuman, Consultant Bob Cotter, Consultant Art Fridrich, Consultant. Problem. Have disparate systems Lack of Data Integrity Security of Sensitive Data
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ERP and Governance SAC – 2006
Business Case Team • Kevin Roberts, CIO Educause University • Veronica Chavez-Neuman, Consultant • Bob Cotter, Consultant • Art Fridrich, Consultant
Problem • Have disparate systems Lack of Data Integrity Security of Sensitive Data • 9 different thoughts on how this should be approached • Funding only for SIS • Courseware Needs • Finance Needs • HR Needs
Resolution Adopt a holistic enterprise wide approach to IT resource allocation and governance
Methodology • Create IT Governance Committee • Consider Enterprise Resource Planning (ERP) Solution Instead of Just SIS • Planning for Business Intelligence Solution
Costs Include Actual Estimated Total Cost of Ownership • Software • Services • Hardware • Labor • Maintenance
Increased Viability in the Marketplace Economies of Scale (Reduce Duplication) Increased Data Integrity Increased Data-Sharing Capabilities Increased Overall Data Security Increased Security with Single Identity Management Provides Process for Future IT Decisions (w/ERP Approach) Improved Project Management Efficiencies Centralized and Improved IT Services Integration of Systems Benefits
Risks • Competing institutional priorities • Temporary disruption of productivity Staffing, etc. • Lack of Buy-In by Stakeholders • Inconsistent benefits to various areas • Difficult to construct ROI model • Historically difficult project to manage Hidden Costs Cost Overruns (Runaway Costs)
Recommendations • Authority to Create IT Governance Committee • Authority to Move Forward with Analysis of ERP • Delay Implementation of SIS Freeze SIS Funding Pending Decision on ERP Analysis • Commitment of Executive Support to process
Parting Thoughts To improve is to change, to succeed is to change often. Winston Churchill Prime Minister, Great Britain We cannot become what we need to be by remaining what we are. Max Depree Chairman Emeritus of Herman Miller, Inc., We can't solve problems by using the same kind of thinking we used when we created them. Albert Einstein Physicist