Welcome to the HP Institute

1. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

2. Discussion topics • HP research on the IT expertise gap • HP Institute program overview • How to incorporate HP Institute into your educational programs

3. HP: The world’s largest IT company Enterprise Services Printing & Personal Systems Enterprise Group Software $25B $62B $4B $32B • Optimizing the user experience through modern IT applications, operations, and cloud management • Industry leading IP with capabilities across Cloud, IT Management, Security, and Big Data • Platform agnostic and open standard-based software • Strong enterprise-grade services portfolio • Advising our clients and helping them transform and manage their IT environment and services to deliver industry-leading business outcomes • World-class IT operations and projects • Deep relationships across the world’s largest enterprises • Global scale and presence • Industry-leading innovation in design and ease of use • Strong product quality, compatibilityand security • Lower costs and reduced environmental impact • Significant, leading share positions • Unmatched scale, distribution, and IP in the industry • Unmatched assets in storage, networking and servers • Industry leading Converged Infrastructure, Software-defined Data Center, and Converged Cloud • Modern architectures across infrastructure stack, based on open systems • Strong share position

4. Business need for speed The rate of business is increasing exponentially 2020 2T devices connect to the Internet4 Capability 2014 130M Enterprise users in mobile cloud3 2013 Mobile apps download > 21B2 2010 Created 8x more data1 Business expectation Time

5. IT expectation gap Businesses struggle to translate promise of new technologies into clear IT strategies 2020 2T devices connect to the Internet4 Capability 2014 130M Enterprise users in mobile cloud3 GAP • IT and business skills • Business processes • Governance and alignment 2013 Mobile apps download > 21B2 2010 Created 8x more data1 Business expectation IT capability Time

6. IT and business must evolve together to close the gap The path to realizing the promise of convergence, cloud, big data and any new technology 2020 2T devices connect to the Internet4 Capability 2014 130M Enterprise users in mobile cloud3 Goal: IT capability and capacity matches business needs 2013 Mobile apps download > 21B2 2010 Created 8x more data1 Business expectation IT capability Time • Compartmentalized • IT owned in each LOB • No cross company leverage, user exp. • Standardized • IT cost focus: skill silos • Little IT innovation • Executive mandate • Optimized • IT cost focus: Optimize platform & processes • Joint govand prioritization • Service Oriented • Business outcome driven • IT as innovation rather than cost center

7. New skills required by Business & IT pros 21st century skills require both business context and practical tech experience 

8. The HP Institute Program

9. HP Institute objective is employability HP Institute is a partnership with academic institutions to infuse practical skills and business context into education. Benefits: Students/professionals • Students gain practical experience and industry-recognized certification right in the classroom which helps them get a job. Academic institutions and educators • Providing students with skills that employers are looking for differentiates schools and educators and helps them place students in careers. Business and industry (HP customers and partners) • Continuous access to talent with precisely the skill and expertise they need.

10. HP Institute offerings Based on industry standards, powered by HP Business career path IT career path IT Architect • IT For Business • IT acumen for business leaders • Driving business outcomes through technology • Owned IT • Outsourcing • Cloud services • Converged Infrastructure • Cloud • Cloud essentials • Choosing between onsite, hosted, and cloud services • Cross-technology virtualization • Cross-technology integration • Business acumen for IT leaders HP ATA Certification • Networks • Designing and deploying wired and wireless networking solutions • Virtual networking • Network security and management • Connected devices • Designing and deploying multi-device solutions (PC, laptop, mobile device, and virtual clients) • Client security, management • Consuming hosted , cloud applications • Servers & storage • Designing and deploying server and storage solutions • Optimizing applications • Security and management Click a certification for content overview.

11. Who should certify? HP ATA prepares students for employment in these important IT job roles: Business career path IT career path IT Architect • IT For Business • Entrepreneur • Business Analyst • Cloud • IT Solution Architect • ISP System Engineer HP ATA Certification • Connected devices • PC Client Architect • Client Helpdesk Support • Desktop Support Technician • Networks • Network Solution Architect • Network Administrator • Network Support Engineer • Servers & storage • System Administrator • System Engineer

12. HP Institute components Complete learning solution for each HP ATA certification  • Courseware • Real world Labs • Practice Tests • Certification • Exam    •  • Skills Content – Clear objective domains for each certification • Student Materials – Comprehensive resources to foster success • Educator Materials – Complete training, lessons, prep, and materials Click a component for overview.

13. HP Certified Educator (HPCE) Program Professional development for academic educators, professors, instructors Requirements: • No application fee • HP ATA certified for each course they will deliver • Valid teacher’s credential or instructor certification • Complete “Train the Trainer” requirements • Includes content review and virtual lab delivery instruction • Virtual TTTs will be provided by Certiport and HP (live and recorded) • Face-to-face TTTs will be provided by Certiport partners at a cost • For the first year, all HP instructors must meet certification & TTT requirements within 6 months from their initial license date • Instructional quality • Student pass rates and quality feedback Benefits: • Certification/Certificate • Access to HP Educator Portal • Instructor materials • Forums staffed by HP Institute team and SMEs • Access to optional or extra instructional material for use in their classroom

14. Who is Certiport? • Worldwide leader in certification program development, sales, and marketing • >225,000 certification exams delivered monthly • >12,000,000 certification exams delivered • 100 new centers each month • World’s largest testing infrastructure—152 countries and 27 languages • Dominance in the academic market • Ease of set-up • Teachers as proctors 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000,000 0

15. Certiport global distribution model E XAM DEL IVE R Y

16. How can I leverage HP Institute at my institution?

17. Try HP Institute for free! 90 day evaluation license • Experience the entire program, including: • Review instructor manuals, lesson plans, courseware • Practice tests • Certification exams • Certiport assists with setting up testing centers 30 exams 30 practicetests 30 books 90 days Request an evaluation from your Certiport Representative!

18. HP Institute FAQs • Q. Is the content specific to HP hardware and software or is it skills development focused? • The program objective is to provide career skills that graduates can leverage regardless of equipment brand. Practical experience and examples are provided via HP solutions so some HP specifics are unavoidable. The content is balanced between HP specific and broad applicability to maximize value to the students. • Q. How can I train my faculty to offer HP Institute’s courses • A. HP and Certiport will develop a strategy with you using the HPCE program to certify your professors. • Q. How much does it cost to establish an HP Institute in my University? • A. It depends on region, lab facilities location (on-site or virtual), number of courses offered per semester and other variables. • Q. Is there a minimum/maximum number of courses that we have to commit to offer every semester? • A. No. • Q. How much do I charge for HP Institute courses/certifications? • A. The University decides. • Q. Will there be other HP Institutes in my country, region? • A. This is not an exclusive program. However, HP is looking for lead institutions to partner with and there will be strategic benefits to coming on board first.

19. Q&A

20. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

21. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

22. HP Institute: part of the HP ExpertOneprogram Career certification level Master Master ASE Master Accredited Solutions Expert HP ExpertOne Professional program Expert ASE Accredited Solutions Expert HP ExpertOne Professional ATP Accredited Technical Professional HP ExpertOne Associate program Associate ATA Accredited Technical Associate HP ExpertOne

23. HP Institute License Model

24. HP Institute for Higher Education Customizable program to meet academic objectives Pricing may vary by region and solution configuration. US Higher Ed pricing shown.

25. HP Institute for Secondary Education Customizable program to meet academic objectives Pricing may vary by region and solution configuration. US Higher Ed pricing shown.

26. Student Placement in a Shifting IT Employment Landscape

27. Ecosystem of IT expertise Consumer of IT expertise Supplier of IT expertise Developer of IT expertise 1 Business (HP customer) Academic institution Hiring VAR(HP Reseller/Service Partner) 2 Project work Pay as you go Hiring Outsourcing service provider 3 Hiring Outsourcing ISP or Cloud Service Provider Government • HP • Certiport Facilitator of IT expertise

28. Ecosystem of IT expertise Consumer of IT expertise Supplier of IT expertise Business (HP customer) VAR(HP Reseller/Service Partner) • New Skill Profile: • Strong business context • Broad expertise • Hiring Organizations: • Line of Business • IT • New Skill Profile: • Strong business context • Broad expertise • Specialization • Hiring Functions • Business services • Consulting services • Technical services Outsourcing service provider ISP or Cloud Service Provider Projected hiring trends: next 3-5 years 40% to Line of Biz 25% to IT 35% to service providers

29. Leveraging HP Institute in a Multi-vendor Education Initiative

30. Academic certification program positioning HP ATA CCNA Employer Expectations CCENT A+ Storage+ Server+ Network+ Cloud+ Technology Domain

31. HP Institute Multivendor IT vocational program 100 Level 200 Level 300 Level Start Experienced students No tech experience CompTIA Network+ CompTIA A+ CompTIA Security+ CompTIA Server+ HP ATAConnected Devices HP ATA Cloud HP ATA Servers & Storage HP ATA Networks IC3 Apprentice ready New to IT Some IT experience Digitally literate New to technology Architect Job Ready Engineer job ready Cisco CCNA MTA Server Fundamentals MTA Network Fundamentals VMware Certified Pro MTA Windows OS Fundamentals MTA Security Fundamentals

32. Q&A

33. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

34. Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today

35. Speakers Susan McDonald Product Manager Certiport Mike Bicknell Global Learning Programs Manager HP

36. HP Institute On-boarding Process Steps • CATC Registration • HP Certified Educator requirements and membership • Accessing teaching materials and resources • Student eBook Fulfillment • Remote Lab Overview

37. On-boarding Process

38. HP Institute On-boarding Process Overview • On-boarding Process Overview • 4. HP Press • 5. Remote Labs 1. Certiport • 2. HP Learner ID • 3. LPC • New ATA Order submitted to Certiport to process • Register as a CATC and obtain a Certiport Username • Educators obtain an HP Learner ID • Educators create an account on the Learning Partner Connection (LPC) • Educators access teaching material, forums and TTT resources • Accessing Remote Lab Reservation system – this product is sold separately and not part of the ATA Bundle/License • Educators and Students to register on HP Press • Students download their eBook

39. Processing ATA Order • Attention Partners and Sales Teams: New HP Institute ATA order to process • When you submit an order for ATA products to Certiport for processing, its critical you also provide the following information to the Certiport fulfillment team (please email to HPCoursewareOrders@certiport.com) • Academic Center Name • Academic Center address • Main Contact name/email address at the Academic Center • Who will be the Educator(s): • Educators Name and email address • What course will they be teaching (Connected Devices, Networking, etc.) • This information will be added to the LPC database and then the Educator can properly Register on the LPC Portal (Educator must “associate” themselves with their school and that must be added to the database first).

40. Certiport Testing Center Registration ProcessIf your Academic Center has not yet started the registration process to become a CATC, please have them start the process • Go to www.certiport.com • To start the process to become an Authorized Testing Center please select Testing Centers and then Become a Certiport Authorized Testing Center

41. HP Certified Educator Requirements and membership

42. HP Certified Educator Program Guide

43. HP Certified Educator On-Boarding Guide

44. HP Certified Educator (HPCE) Program Professional development for academic educators, professors, instructors Requirements: • No application or membership fee charged • Valid teacher’s credential or equivalent experience • Signed agreement in place • Within 6 months the HPCE must: • Achieve the first ATA Certification and be awarded with the HP Certified Educator Certification • HP ATA certified for each course delivered • Complete “Train the Trainer” requirements as specified in the Delivery Readiness Document (DRD) • Instructional quality – Introduced in 2013 Benefits: • Certification/Certificate • Access to the HP Educator Portal – Learning Partner Connection (LPC) • Instructor materials • Forums staffed by HP Institute team and SMEs • Access to optional or extra instructional material and HP training for use in the classroom

45. 6 months access to HP ATA Content • Failing to meet the HP Certified Educator requirements within 6 months of accepting the Agreement • Failing to achieve one ATA certification • No award of the HP Certified Educator Certification • No access to the course forums • Removal of access to all HP Certified Educator course materials folders • Failing to meet the requirements of the Delivery Readiness Document (DRD) • Removal of access to the associated HP Certified Educator course materials folder

46. HP Certified Educator One Portal, one place……The Learning Partner Connection (LPC)

47. Learning Partner Connection (LPC) • The Complete Solution • Instructor material distribution • Secured access • Forums and discussions • Community building • Future links to commercial trainers • Updates and support • Tracking and reporting

48. Access HP ATA Content • All HP ATA content and supporting materials are located in the Library • Click on the Library Icon

49. Access the HP ATA Instructor Guide • Select the following Library HP Institute Course Assessment • This contains the Instructor guide

50. Access HP ATA Teaching Materials • Select the following Library HP Certified Educator Course Materials • This contains the additional material required to teach the course: • Study guides • Slides • Lab guides • Bridge curriculum • Course Delivery Readiness Document (DRD)