1 / 8

BJ’s Wholesale Club: Financial Growth & Customer Satisfaction Analysis

Explore the financial performance and customer feedback of BJ’s Wholesale Club, a leader in wholesale retail in the U.S., offering diverse products, competitive memberships, and credit card benefits. Learn about its competitors, sales figures, and customer opinions, making it a potential investment opportunity with steady progress in revenue and consumer experience. Get insights into the company’s background, recent acquisitions, and stock performance.

dgordon
Download Presentation

BJ’s Wholesale Club: Financial Growth & Customer Satisfaction Analysis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. BJ’s Wholesale Club A Financial Analysis Jessica Webb April 22, 2013 Professional Writing University of Central Florida

  2. Company Background • Started in 1984 (“Company background,” 2013) • Company named after first president’s daughter, Beverly Jean (“Team member guide,” 2010, p. 6) • Headquarters in Westborough, MA • 190 stores in the U.S. • Offers wide selection of products and services (“Company background,” 2013) (“Bj's,”2013)

  3. Current Company Info • Biggest competitors in wholesale retail are Costco and Sam’s Club • Ranked #1 in New England for wholesale shopping (“Yahoo,” 2013) • Offers different memberships with increased benefits, as well as Visa credit cards with benefit tie-ins (“Company background,” 2013) • Recently bought by private companies Leonard Green & Partners and CVC Capital Partners (“Wikipedia,” 2013)

  4. Sales Figures • While sales from BJ’s is considerable lower than more widely available chains such as Costco, BJ’s is still able beat their other competitor, Sam’s Club, in sales. (Ward, 2008) • Considering that BJ’s is only in 15 states, this is a great accomplishment!

  5. Facts & Figures • In 2011, stock was up 6.97% (“Bj: stock quote,” 2011) • In 2010, BJ’s made Fortune 500’s list of top companies • In 2010, BJ’s revenue was $10,187.0 in millions (“Fortune 500 2010,” 2010)

  6. Customer Opinion • BJ’s is ranked 5th in overall retail consumer experience with a positive 76%. • BJ’s could not match Sam’s Club, who ranked 1st in this study, yet it did manage to outdo its leading competitor, Costco, which ranked 11th. (Tempkin Group, 2013)

  7. In Conclusion… • BJ’s Wholesale Club is one of the leaders in wholesale retail in the United States. • It continues to grow yearly with regards to its customer base and its financial success. • BJ’s would be a great investment for anyone interested in a company that has dedicated itself to customer service and continued financial increase!

  8. Works Cited Bj. (2013). Retrieved from http://find.mapmuse.com/brand/bjs-wholesale-clubs Bj: Stock quote. (2011, Sep 30). Retrieved from http://www.thestreet.com/quote/BJ.html Company background. (2013). Retrieved from http://www.bjs.com/companybackground.content.about_background.A.about Fortune 500 2010 - bj's wholesale club. (2010, May 3). Retrieved from http://money.cnn.com/magazines/fortune/fortune500/2010/snapshots/10558.html Privco - bj's wholesale club, inc.. (2013). Retrieved from http://www.privco.com/private-company/bjs wholesale-club- inc Team member guide (2010). Bj's wholesale club, inc. team member guide. BJ's Wholesale Club. TempkinGroup. (2013, Mar 19). Customer experience matters - bj. Retrieved from http://experiencematters.wordpress.com/tag/bjs-wholesale-club/ Ward, S. (2008, Nov 25). Costco crushes sams's and bj's. Retrieved from http://www.thestreet.com/story/10449989/1/costco-crushes-sams-and-bjs.html Wikipedia. (2013, Feb 10). Bj's wholesale club. Retrieved from http://en.wikipedia.org/wiki/BJ's_Wholesale_Club Yahoo - bj's wholesale club, inc. company profile. (2013). Retrieved from http://biz.yahoo.com/ic/53/53503.html

More Related