actKM Conference: "The Future of Knowledge Sharing People and Technology!"

1. The Future of Knowledge Sharing The Future of Knowledge Sharing People and Technology People and Technology! ! actKM Conference October 2007 David Gurteen Gurteen Knowledge David Gurteen

2. Begin with the end in mind Begin with the end in mind • Technology is not everything but … • My story – how I use technology • Not to show I am clever or promote my site • But to demonstrate the POWER - technology can put in the hands of the individual • To provoke thought, sow seeds in your minds • To draw some lessons & thoughts of the future David Gurteen

3. My Story My Story David Gurteen

4. My Website My Website • Created August 1999 • Did not want to create a ‘marketing’ website • Provide value through real content • Demo my capabilities in an authentic way • A resource for myself • Built from existing material • Lotus Notes based David Gurteen

5. Gurteen Knowledge Website Gurteen Knowledge Website • People Profiles • Books • Events • Quotations • Places • Articles • Categories • Countries/Cities David Gurteen

6. Knowledge Letter Knowledge Letter • 1st issue May 2000 to 200 people • Issue 88 in 8th year! – 15,000 people in 154 countries • To draw more people to my site • Had long wanted to write • Blog-like • Lesson: talk in my own voice • Lotus Notes driven David Gurteen

7. Knowledge Log Knowledge Log • Weblog story • First blog March 2002 • Integrate Blog & newsletter August 2007! • My website is MY blog David Gurteen

8. RSS Feeds RSS Feeds • July 2002 • My weblog, site updates, jobs, events, books, quotes • “Pimped” by Feedburner • Other feeds – Google Video, YouTube, Twitter, Flickr David Gurteen

9. Email Feeds Email Feeds • Quote of the day • Knowledge Cards – One a week for 20 weeks • New Books • New Events • New Jobs Over 2,000 people receive my quote of the day by e-mail and RSS feed David Gurteen

10. Media Player Media Player • August 2006 • Single page access to multi-media files – YouTube – Google Video – WMV – SlideShare • Free ajax code David Gurteen

11. Gurteen Search Engine Gurteen Search Engine • Google Customised Search Engine • Searches over 800 KM websites and weblogs David Gurteen

12. Other Features Other Features • Polls • Raffles • Knowledge Seeds • Knowledge Slide Show • Downloads • Users can post comments, events, books etc David Gurteen

13. Lotus Notes Lotus Notes • Everything is driven by Lotus Notes • My site and all its functions is a single Notes application • Over 8 years - a huge programming effort • A content management system • Adding new content is trivial David Gurteen

14. Use of Social Tools Use of Social Tools David Gurteen

15. Flickr Flickr • I photo every event in which I participate • Upload to Flickr • Embed slide show on my website • Can merge photos taken by different people with a common tag & create a composite slide show David Gurteen

16. Skype Skype • Lotus Notes, Firefox • Skype – Voip, Skype-in, Skype-out, SMS, IM – Presence – Conference calls – Webcam • Pamela: record interviews David Gurteen

17. YouTube & Google Video YouTube & Google Video • Started out with “What is KM?” – Over 30 mini-interviews uploaded – Embedded in my site • Other KM and related videos on my site e.g. Patrick Lambe (blip.tv) • HK Knowledge Café, NLB talk • More planned David Gurteen

18. Twitter Twitter • Micro-blog – Update from mobile phone Panel on my website Twitter: current activity Skype: online presence 78 people following me • • • • David Gurteen

19. FaceBook FaceBook • Over 250 friends • About 200 Community members • Keeps you connected and in-touch at the ‘micro-level’ • Waiting to see what emerges David Gurteen

20. David Gurteen

21. Podcasts Podcasts • Video iPod • TEDTalks • Video podcast of all my Google videos – Undocumented Google feature + Feedburner – Took minutes to create David Gurteen

22. Google Tools Google Tools • • • • • • • • • • • • Google Maps Google Video Google Search Engine Google Alerts Google Maps API Google Reader Google MP3 player Google Gadgets Google Webmaster tools Google Adsense Google Analytics Google Docs The operating system is the web! David Gurteen

23. My Tools My Tools • My Tools section on my website • Lists all tools I use • How I use them • Plus problems, tips etc • Robin Good http://www.gurteen.com/gurteen/gurteen.nsf/id/my-tools David Gurteen

24. Some thoughts on the future Some thoughts on the future David Gurteen

25. The Future The Future • I’ve been an early adopter • I take this for granted • I never foresaw the growth in social tools and their enthusiastic adoption • But we have only just started • The use of these tools and the new ways of working that they enable is transformational! David Gurteen

26. The Future The Future • More and more amazing online tools – Powerful – Easy to learn, easy to use – Highly customizable/programmable – Free • All the things that I have done – Anyone can do today – Outside and inside the firewall! – You do not need to be a programmer David Gurteen

27. The Future The Future • More home workers • More mobile people working, globally, anyplace, anytime • More independent workers • Social tools provide ideal support for this type of work • People will demand access to these tools within their organizations David Gurteen

28. Conclusion Conclusion David Gurteen

29. Social Tools are phenomenal KM tools Social Tools are phenomenal KM tools with vast potential. with vast potential. How you can make the most of them? How you can make the most of them? David Gurteen

30. Conversation! Questions? David Gurteen

31. www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com David Gurteen

32. Important disclaimer: This site is not affiliated with the Chicago Police Department. This site uses crime data obtained from the CPD's CLEARmap Web site, which is a publicly available database of reported crime. David Gurteen