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Towards understanding adoption of using mobile devices for knowledge sharing in healthcare settings. Reuben Mugisha and Stefan Hrastinski KTH Royal Institute of Technology. Background. Telehealth Knowledge sharing Mobility of knowledge beyond the North-South divide Mobile health.
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Towards understanding adoption of using mobile devices for knowledge sharing in healthcare settings Reuben Mugisha and Stefan Hrastinski KTH Royal Institute of Technology
Background • Telehealth • Knowledge sharing • Mobility of knowledge beyond the North-South divide • Mobile health Picture from: http://www.applied-nanodetectors.com
Aim and research question • The aim of this paper is to develop an initial framework through which mobile devices can be used to support knowledge sharing in health care in developing countries. • Under which conditions can mobile devices be used to support knowledge sharing in health care in developing countries?
Research procedure • Literature review • Identification of mobile application cases being used within the healthcare sector for knowledge sharing in developing countries • Assessment of factors under which solutions identified in the chosen cases support knowledge sharing in healthcare
Factors that influence an individual’s decision to adopt or reject an innovation • Relative advantage • Compatibility • Complexity or simplicity • Trialability • Observability • (Rogers, 1962)
Examples of three projects • An Android-based phone based platform namely Sana for creating end-to-end remote medical diagnostic platform aimed at remote healthcare providers. The system allows remote healthcare providers to send symptoms in any form to trained medical professionals for diagnosis via a central server. • A smart drug regulation system that was established for piracy prevention in Guangdong in China.Drug packages are coded with both Radio-frequency identification (RFID) tags and 2D barcode. Fixed or mobile networks can be used to access the database to authenticate a package. • An insertableCardiac Monitor developed by Medtronic CareLink. The mobile tool is used to continuously monitor patients’ heart activity over long periods of time to understand causes of infrequent, unexplained fainting and abnormal heart rhythms.
A Mobile Enabled Framework For Indispensable Knowledge Access (AMEFIKA) • The framework stems out of the necessity by mobile technology to conform to elements of usability standards (ISO9241-11) namely, efficiency, effectiveness and satisfaction (ISO, 1998). • • Effectiveness: level of completeness at which users achieve specified goals. • • Efficiency: resources used in completing a task. • • Satisfaction: positive attitudes toward using the system.
A Mobile Enabled Framework For Indispensable Knowledge Access (AMEFIKA)
A Mobile Enabled Framework For Indispensable Knowledge Access (AMEFIKA) • Relevance, specifically “the here and now” need for knowledge sharing which we present as indispensable knowledge. • The need for access to indispensable knowledge is the initiator or motivating factor to usage of mobile health. • Three elements of usability standards must be met by the mobile technology used namely; effectiveness, efficiency and user satisfaction.