1 / 13

Call Center AI Industry to grow $2,800 million by 2024

[133 Pages Report] Call center AI market size, analysis, trends, & forecasts. The global market for call center AI categorized by solution, service, compute platforms, deployment type, vertical and region.

dheerajpawar7359
Download Presentation

Call Center AI Industry to grow $2,800 million by 2024

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Call Center AI Market is expected to grow $22.0 billion by 2023

  2. Scope of The Report The research report categorizes the Call Center AI Market to forecast the revenues and analyse the trends in each of the following subsegments: By Vertical • BFSI • Media & Entertainment • Retail & eCommerce • Travel & Hospitality • Telecom • Healthcare • Others • Compute Platforms • Solutions • Services • Training & Consulting • System Integration & Deployment • Support & Maintenance • Cloud • On-premises By Component ByDeployment type And More…

  3. Key Segments The call center AI market size is expected to grow from USD 800 million in 2019 to USD 2,800 million by 2024, at a CAGR of 28.5% during 2019–2024.  1 Increasing use of AI and ML and adding value to call center AI offerings through integration of gesture recognition capabilities would provide opportunities for vendors in the call center AI market. 2 Developers use conversational compute platforms to build chatbots, conversational interfaces, and virtual assistants as per the need of their organizations. 3 These platforms comprise various modules of software tools, which can be integrated with third-party interfaces, such as messaging platforms, social media, SMS, and website chat. 4 5 These companies have adopted various strategies, such as acquisitions; expansions; new product launches and product enhancements; and partnerships, agreements, and collaborations to cater to the growing demand for call center AI solutions across the globe as well as to strengthen their position in the market.

  4. Market Growth Rate CAGR 2019 2024 Market Size of $ 800 million Market Size of $ 2,800 million 28.5%

  5. Key Vendors Major Players • IBM (US) • Google (US) • Microsoft (US) • AWS (US) • SAP (US) • And More View Report Here - https://www.marketsandmarkets.com/Market-Reports/call-center-ai-market-263925467.html

  6. Major Regions • North America • Europe • APAC • MEA • Latin America • North America is expected to hold the largest market share. • Asia Pacific (APAC) is expected to provide opportunities for debt collection software providers and grow at the highest CAGR

  7. Critical Questions the Report Answers • What are the current technology trends that are driving the call center AI market? • What are the various regulations directly impacting the adoption of call center AI solutions? • Where will all these developments take the industry in the mid to long-term? • Which companies are the top vendors in the market, and how is the competitive scenario of the market? • What are the drivers and challenges of the market?

  8. MarketsandMarkets’ Value Proposition How are we different? Most-detailed market segmentation in industry In-depth analysis of patents profiles of key market players providing a competitive landscape Market data for segments such as technologies, services & applications across geographies High level analysis of major market segments and identification of opportunities

  9. MarketsandMarkets’ Delivery Model Here's how we can help you... • Research coverage can be a wide range in varied or niche categories in the published data or custom-made as per client's projects • Assess New Product Development from inception to launch • Optimize investments in established brands and recommend new approaches in global territories • Discover potential in new geographical markets and analyze how to successfully expand into them • Analyze the Challenges, Opportunities, Market structures, Drivers and Competitive Landscape

  10. MarketsandMarkets’ Our Expertise - Compelling Business cases Market size Estimations - Company & Market Best Practices - Entry or Go-To-Market strategies - Market Dynamics, Positioning and Segmentations - Competitive Landscaping and Benchmarking - Opportunity Analysis - Economic Forecasting - Industry-specific Technology solutions - Roadmap Analysis

  11. Stay in touch Our Report Covers – Market Scenarios, Vendor landscape & Industry Road Maps. Get Free 10% Customization in this report sales@marketsandmarkets.com Or you can visit us: https://www.marketsandmarkets.com/ USA address MarketsandMarkets™ INC.630 Dundee Road Suite 430 Northbrook, IL 60062 USA : +1-888-600-6441 Corporate Headquarters MarketsandMarkets™ Research Private Ltd. Tower B5, office 101,Magarpatta SEZ,Hadapsar, Pune-411013, India+1-888-600-6441

More Related