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Management of Information Systems: 45-870

Management of Information Systems: 45-870. Mini-3 Spring 2000. “Information technology has become a strategic necessity. Believe it, act on it, or become a footnote in history.” Jim Champy, Computerworld, 1996. Basic Definition. Information Technology/Systems:

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Management of Information Systems: 45-870

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  1. Management of Information Systems: 45-870 Mini-3 Spring 2000

  2. “Information technology has become a strategic necessity. Believe it, act on it, or become a footnote in history.” Jim Champy, Computerworld, 1996

  3. Basic Definition • Information Technology/Systems: • interrelated computer-based hardware, software, and telecommunications that collect, process, store and distribute information to support decision making, control, analysis, planning and learning in an organization

  4. WHAT IS AN “INFORMATION SYSTEM”? Control of System Performance Input of Data Resources Output of Information Products Processing Data into Information Software Resources: Programs and Procedures Storage of Data Resources

  5. WHAT IS AN “INFORMATION SYSTEM”? People Resources: End Users and IS Specialists Control of System Performance Input of Data Resources Output of Information Products Processing Data into Information Hardware Resources: Machines and Media Software Resources: Programs and Procedures Software Resources: Programs & Procedures Storage of Data Resources Data Resources: Data Knowledge Bases Network Resources: Communications Media and Network Support

  6. Why has IT become so important? NEW COMPETITORS NEW RULES OF COMPETITION NEW POLITICAL AGENDAS INDUSTRY STRUCTURE CHANGES NEW TECHNOLOGIES THE BUSINESS NEW REGULATORY ENVIRONMENT NEW EMPLOYEES AND NEW VALUES EVER INCREASING CUSTOMER EXPECTATIONS

  7. Supports Strategic Advantage Supports Managerial Decision Making Supports Business Operations IT Plays Important Roles in Organizations

  8. Major Question • But … successful application of information technology is often elusive. • Why????

  9. Management of Information Systems • Introductions, Background Questionnaire • Course Motivation & Objectives • Syllabus • Course Overview • Identifying IT Opportunities and Challenges • Assignments

  10. Introductions & Background • Professor Sandra Slaughter Room 314A GSIA Email: sandras@andrew.cmu.edu Phone: 268-2308 Office Hours: 12:30-1:30 pm, Tue/Thu, and by appt. • TAs: Alberto Espinosa, Nancy Deng • You: complete the background questionnaire and turn in to me

  11. Course Motivation & Objectives • Designed for students with no or limited knowledge of IT • Provides an introduction to key technical concepts and managerial principles needed to effectively deploy IT in organizations • Provides opportunity for “hands-on” applications of various information technologies

  12. This Course and the MSIA IT Concentration • IT Concentration: • 45-870 Management of Information Systems (“Core” IT Elective) • Advanced IT Electives: • 45-871 Information & Communication Technologies • 45-872 Information Resources Management • 45-873 Machine Learning for Businesses • 45-874 Programming for Web Business • 45-875 The Web: Increasing Firm Value • 45-878 Information Systems Development • 45-879 Telecommunications for Business • 45-889 Introduction to E-Commerce • 45-982 Information Systems Project

  13. This Course and the MSIA E-Commerce Concentration • E-Commerce Concentration • 45-821 Internet Marketing • 45-870 Management of Information Systems • 45-849 Employment Issues in High Tech Workplace • 45-872 Information Resources Management • 45-874 Programming for Web Business • 45-875 The Web: Increasing Firm Value • 45-879 Telecommunications for Business • 45-889 Introduction to E-Commerce • 45-982 Information Systems Project • 45-984 E-Commerce: Strategic Issues

  14. Course Syllabus • Electronic Support • Web site: http://www.gsia.cmu.edu/andrew/sandras/public/45-870/index.htm • FTP • Email • IT Exercises

  15. Evaluation • Format & Norms • Individual Participation • Team Participation • Evaluation • Participation • In-Class Exam • Team Tech Byte Presentation & Report • Team Case Analysis Reports • IT Exercises

  16. Schedule Management of IS Resources and Strategies Applications of IS To Operations, Management, and Strategic Advantage Technology IS Hardware, Software, Networks , and Data Management Foundation Concepts of IS Fundamental Behavioral and Technical Concepts Post Mid-Term Pre- Mid-Term

  17. IT Opportunities & Challenges • What are the emerging ITs discussed in the video? • Pick the one IT discussed that you believe will have the most significant impact on business • describe how this IT will change business in the future: • what are the opportunities of this IT: • what are the dangers, threats, or challenges associated with use of this IT:

  18. Assignment (Tech Byte) • Team Technology Byte • Research an emerging IT / IT issue • Describe it, i.e., how does it work? • Tell us why it is or will be important to businesses • Identify the potential opportunities and threats posed by the IT • Presentation • Due: Assigned Date in Week 2 or 3 • Report • Due: February 3

  19. Assignment (IT Exercise) • IT Exercise I • Due: January 27 • Create an individual page • Create a team home page • Create links on team home page to: • Team members’ individual pages • Tech Byte Report • Case Analyses • Web Store Project • Upgrading to Office 2000, FrontPage 2000 • FrontPage 2000 Tutorial at: http://softrade-11.gsia.cmu.edu/FrontPageTutorial/default.htm

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