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Forum KMSI – April 2011 KMSI - KM Assessment Method. Jann Hidajat Tjakraatmadja Haitan Rachman. KM A ssessment Method – APO Model. KM Readiness Assessment Tool. Survey questionnaire designed to help the company perform an initial and rapid self-appraisal of its readiness for KM.
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Forum KMSI – April 2011KMSI - KM Assessment Method Jann Hidajat Tjakraatmadja Haitan Rachman
KM Assessment Method – APO Model
KM Readiness Assessment Tool • Survey questionnaire designed to help the company perform an initial and rapid self-appraisal of its readiness for KM
Audit Items and Rating System • Total of 42 questions with 210 points as the perfect score • Scale: 4
Seven Audit Criteria Categories Cat 1.0: KM Leadership Cat 2.0: Processes Cat 3.0: People Cat 4.0: Technology Cat 5.0: Knowledge (Development) Processes Cat 6.0: Learning and Innovation Cat 7.0: KM Outcomes 6 6
189-210 147-188 126-146 84-125 42-83 Levels of KM Readiness KM is mainstreamed in the institution Maturity Refinement KM implementation is continuously evaluated and improved Introduction (expansion) KM practices in some areas Beginning to recognize the need to manage knowledge Initiation Not aware of what KM is and its importance in enhancing productivityand competitiveness Reaction Note: The ranges are based on the assumption that there will still be a total of 42 questions (7 categories) in the questionnaire and there will be overlap of rating scales; e.g., formula: lower limit for maturity level = 4.5 x No. of Qs; higher limit = 5 x No. of Qs… and so on.