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HLG-MOS, Nizhny Novgorod, June 2014

Experiences with CSPA. HLG-MOS, Nizhny Novgorod, June 2014. CSPA status in Stat Netherlands. CSPA is rather new … SN participated in GSBPM, GSIM and CSPA efforts GSIM sprints 1, 2 & integration V1.0 GSIM sprint V1.1 CSPA Architecture Sprint

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HLG-MOS, Nizhny Novgorod, June 2014

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  1. Experienceswith CSPA HLG-MOS, Nizhny Novgorod, June 2014

  2. CSPA status in Stat Netherlands • CSPA is rather new … • SN participated in GSBPM, GSIM and CSPA efforts • GSIM sprints 1, 2 & integration V1.0 • GSIM sprint V1.1 • CSPA Architecture Sprint • CSPA PoC: delivered(wrapped) a service • CSPA project 2014: willdeliver 3 services • Someadvocates, but general adoption byinternalorganisation is slow • SN does not have any CSPA compliant services in productionyet

  3. No CSPA services yet … Empty …

  4. CSPA is promising, but it does not … • … help to identify the “right” building blocks • … help solve the conflicts of interest (short – long term) • … help build trust in service providers • … tell us how to change behaviour • It’s hard to identify the scope and granularity of services • Business process owners have short term interests • Business process owners want total control over their process; therefor they are reluctant to “outsource” or become dependent on others for the execution of their process • Business and IT alike need to change (culture, behaviour) • Shared software and services need support

  5. Start at the business layer • Business processdevelopersneedto start designingprocesses in a different way. • Experience at SN shows thatthis in itselfdelivers benefits (MUST: 17.000 hrsrebuild -> 8.500 hrstotalredesign) • For this, processdevelopersneedtobe re-trained. • GSIM is not the first priority. GSBPM helps, but learningtothink in terms of “standard process steps” is key. • Re-use of building block “concepts” will help others, but requires change of behaviour: documenting, sharing

  6. IT comes next, but can start preparing • CSPA stillallows a lot of freedom, furtherstandardisation is neededfortechnical platforms andprotocols. • Most NSI’s do have theirown infra standards • Most NSI’s (like SN) do not have anorchestration infra • What approach forselecting the services toinvest in? • Darwinistic “survival of the fittest”, vs • Planned “blueprint” • CSPA investorrole? • Despitemanyattempts (MSIS) software sharing is not a major success …

  7. Summary • CSPA is stillrather new • SN is stillstrugglingtounderstandandfindan approach • Manyquestionsstillneedtobeanswered, manyobstaclesstilltobe taken, manyscepticstobeconvinced • But there is a growingnumber of people in SN thatbelieve in the potential, and the needfor change. • My advice is to start at the business layer: “business processredesign the CSPA way”.

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