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Collaboration

Collaboration. Common Solutions Group May 10, 2002 Joan K. Lippincott Coalition for Networked Information. Overview. Collaboration, cooperation, and exchange relationships Types of IT/library collaboration Improving collaboration. CNI: a collaborative organization.

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Collaboration

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  1. Collaboration Common Solutions Group May 10, 2002 Joan K. Lippincott Coalition for Networked Information

  2. Overview • Collaboration, cooperation, and exchange relationships • Types of IT/library collaboration • Improving collaboration

  3. CNI: a collaborative organization • Sponsors - EDUCAUSE and ARL • Programs • Working Together • New Learning Communities • University Presses • Assessment

  4. What does it mean? • Collaboration • Partnerships • Teamwork • Cooperation • Exchange relationships

  5. Exchange relationships • One entity works for another • One unit sets goals and parameters • Another unit carries out work and receives something in exchange • NOT collaboration

  6. Collaboration • Mutual goal-setting • Each unit contributes resources • Each entity or individual contributes unique skills • Group and individual accountability • Both benefit from the product

  7. Do you want to collaborate? • Requires more time than cooperation • Requires input of resources • Does not require merger • May result in a richer product

  8. Institutional goals Need for skills Pooling resources Institutional mindset Lack of admin. Support Stereotypes Budgetary control Silo mentality Time Collaboration Promoting Hindering

  9. Examples of collaboration • Infrastructure/middleware • Services • Campus information products • Policies • Education and staff development • Digital content development • Facilities

  10. Infrastructure/Middleware • Authentication • DRM • Metadata • Course management systems • Security • Preservation • Assessment

  11. Services • Information commons • One stop shopping • Information/Help Desk • Reference/Consulting

  12. Campus information products • Seamless environments for student services • Campus portals • “My University”

  13. Policies • Intellectual property • Privacy • Acceptable behavior

  14. Education and staff development • Faculty workshops • Student teaching/learning • Staff workshops

  15. Digital content products • Digital library projects • E-journals • Large databases • Institutional repositories

  16. Facilities • Information commons • Teaching,learning, technology centers • Media centers • Development opportunities

  17. Collaborative facilities http://www.dartmouth.edu/~collab/

  18. Improving collaborations • Communication • Group composition • Group process

  19. Communication • Spend time developing a common vision and shared meaning • Understand what each member of the group does

  20. Communication • Develop a shared vocabulary • Focus on goals for the institution or user community

  21. Group composition • Rationale for participation • Balance groups, committees, and teams • Library/IT • Gender • Skill sets

  22. Group process • Discuss and develop a common approach to the work process • Do librarians value discussion and believe it’s important just to talk? • Do computing professionals want to make quick decisions and get to work?

  23. Group process • Large carrier ship vs. speedboat • “Meeting culture” vs. “Meetings are anathema” • “Think it over carefully” vs. “Just figure it out”

  24. Successful collaborations • Shape a common purpose • Agree on performance goals • Define a common working approach • Develop complementary skills • Hold the group accountable Katzenbach and Smith, 1993

  25. Contact information Joan Lippincott joan@cni.org www.cni.org

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