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Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand

Creating a Unified Communications Ecosystem The New Competitive Advantage. Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand. Accelerate transformation to VoIP and UC Simplify and enhance how people work together

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Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand

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  1. Creating a Unified Communications Ecosystem The New Competitive Advantage Paul Grady Director of Voice Sales, Unified Communications Group Microsoft Australia and New Zealand

  2. Accelerate transformation to VoIP and UC Simplify and enhance how people work together Deliver the highest quality experience Extend VoIP and UC across the business Ease UC migration with end-to-end converged services Strategic Alliance Go-to-Market R&D Services

  3. The ICA Journey Segmented Transformed Integrated LCS 2005 OCS 2007 Exchange UM Office Suite Telephony Directory Active Directory BusinessProcesses CS1000,CS2100/ 2000 App Suite AD OCS 200x+ Exchange+ Office System Feature Servers Media Gateway Telephony System Applications Legacy Phone IPPhones Office Communicator CC Client Mobile Client UC Clients Desk Phone Mobile Phone IM Email Conferencing Ease of deployment & management Investment protection Open and extensible Breadth of portfolio Single directory & identity UC enabled business processes Single, rich user experience Converged mobility Software-based UC platform

  4. Today’s Unified Communications Solution Ease of deployment: software integration, single directory (AD) One user experience: IM, presence, business-grade telephony,desktop applications Extending UC: Federation, integration into LOB applications, across clients Build on existing investments and infrastructure

  5. Transforming Business Processes Applications Line-of-Business Applications Vertical Applications Extensible UC Platform Application-Aware Network Infrastructure

  6. International SOS UC Roadmap Strategic Communications Direction • Enhance our business by developing our communication capabilities. Focus on: • Efficiency and Effectiveness • Decrease Relative Costs • Gain Competitive Advantage What are the requirements that would make UC a good solution? • Enhance communication capabilities internally & externally • Leverage & integrate with existing technologies • Address user needs & demands for more thorough communication options • Help to mitigate increasing telecommunications costs • Scalable communications architecture • Common interface for communicating throughout the enterprise.

  7. International SOS UC Roadmap Why choose the Innovative Communications Alliance? • Alliance pairs two of our largest & most strategic IT vendors • We view integrated communications as a “permanent” technology • Combined vendor strength assures that we are on a solid & supported technical path with the right architecture How was UC approved internally as a strategic direction? • GOAL 1: Control our Group Telecommunications Expenses • GOAL 2: Enhance Our Communications Capability

  8. International SOS UC Roadmap Summary: Unified Communications Initiative • We are enhancing our business by understanding and leveraging the converged technology solutions for unified communications from the Innovative Communications Alliance • We are establishing a visionary communications structure for future growth and opportunities, and to continually enhance how we service our customers

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