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Valid Data, without a recount…. A management data quality process model. W.D. Piotrowski & Lee V. Legutko Leon District Schools Tallahassee, Florida February 28, 2001. Serious Trouble:. Data Warehousing & Data Marts. Serious Trouble:. Data Warehousing & Data Marts
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Valid Data, without a recount… A management data quality process model W.D. Piotrowski & Lee V. Legutko Leon District Schools Tallahassee, Florida February 28, 2001
Serious Trouble: • Data Warehousing & Data Marts
Serious Trouble: • Data Warehousing & Data Marts • Data-based Decision Making
Serious Trouble: • Data warehousing & data marts • Data-based decision making • Validity & Generalizability
What prompted our situation: Citizen protest School Board concern Superintendent response
Causes?? • MIS’s job • Data definition (training) • Consistency of reporting • Business rules: roles & responsibilities • Reporting & Accounting Process • Culture
Business Process & Rules Collaborative Working Partnership: • Originators • Program Administration & Staff • Technical & Information Systems Staff Patience
Business Rules Foundation • Understanding uses, mandates & requirements
Example: Free and Reduced Lunch • I. Primary Uses (Data & audit/management requirements): • PurposeKey Dates • Title I* School eligibility/funding Feb. • E-Rate Telecommunications discounts Dec. • School Ratings A+ Schools Feb. • Annual Reports to Parents Parent/Community reports Oct. • Advisory Council Reports School Advisory reports Oct. • DOE School economic indicators Oct. Feb • Federal Program Audits* Federal funding requirements Annually • *Formally Audited
Business Rules Foundation • Understanding uses, mandates & requirements • Specific responsibilities & support needs
II. Specific Responsibilities School Level: Principal: designates F/R lunch certification contact (annual), oversees site responsibilities, ensures timely transmissions, aigns-off on periodic & end-of-year status reports. F/R lunch certification contact: Originates & sends in F/R applications; Attends training and update sessions; Distributes, collects, & verifies applications; Forwards applications to Food Services; Serves as liason to Food Services regarding F/R lunch applications Food Services: Gathers DOE/Federal guidelines & interpret; Updates applications and procedures; Policy & procedure changes Maintains & disseminate procedures/applications to schools Provides projected start-up lists of approved students Advertising Processing & approval of applications; files & maintain applications Record/Update F/R lunch status in official student record Verify LCS SIS F/R lunch data completeness and accuracy against MDB Parent notification letters c) Technology &Information Services: Provides enrollment labels on request Process direct certifications for TANF PCS/POS SIS database cross-validation & Audit Reports Maintenance of official data repository; downloads & uploads Produce management reports for school site & district level staff
Business Rules Foundation • Understanding uses, mandates & requirements • Specific responsibilities & support needs • Process & timelines
Business Rules Foundation • Understanding uses, mandates & requirements • Specific responsibilities & support needs • Process & timelines • Ready access to audit/exception & management reports: site, program, & senior management “views”
Focus on Actual Reports Examples Train in use Have readily available AND Distribute
Business Rules Foundation • Understanding uses, mandates & requirements • Specific responsibilities & support needs • Process & timelines • Ready access to audit/exception & management reports: site, program, & senior management views • Formal Sign-offs & Accountability
Lessons learned: • Change the Culture • Can’t be done without stakeholders: site, program, & IS/IT • Codify & relate to audit standards • Monitor, monitor, monitor…
Data Quality is… Something you design in, not inspect out.
Thank you. Bill Piotrowski Technology & Information Services Leon District Schools 520 South Appleyard Drive Tallahassee, Florida 32304 piotrowskiw@leon.k12.fl.us (850) 487-7530