Helping Students Reach Success National Institute for Staff and Organizational Development (NISOD) – May 28, 2013

1. Helping Students Reach SuccessNational Institute for Staff and Organizational Development (NISOD) – May 28, 2013 Presented by: Dr. Lydia Tena - Northwest Campus Dean - Mentoring Committee Chair Robert Aguilar- Northwest Campus Early College Instructor – Mentoring Committee Debbie Aguilera - Student Technology Services Manager - Mentoring Committee Co-Chair Jesus Ruben Sanchez - Student Technology Services - Mentoring Committee

2. Mentoring Design andBackground Information

3. Mentoring Program Objective To guide and Support Developmental Education students through the attainment of their first 30 college credits.

4. Target audience for initial implementation : Students Placing into all 3 areas of Developmental Education Approximately 1,500-1,800 students per semester Process: Utilize a series of interventions that take place from the time of their placement test, through attainment of 30 college credit hours Mentor Development and training Mentoring Program Structure

5. Mentoring Program Implementation

6. Mentoring Program Implementation - Fall 2010 • Gathered student data for targeted students • Utilized PREP Program Case Management information • Obtained Student Contact Information from IT Department (ARGOS) • Conducted Pilot at two campuses • Northwest Campus – 152 students • Valle Verde Campus – 875 Students • Assigned 20 students to each mentor

7. Expanded Mentoring Program Spring 2011 • Five Campuses and Administrative Center • Total number of Mentors – 155 • Total number of Mentees – 1,800 • Breakdown of Mentors by Site • Administrative Service Center – 29 Mentors • Mission Del Paso Campus – 16 Mentors • Northwest Campus – 9 Mentors • Rio Grande Campus – 31 Mentors • TransMountain Campus – 15 Mentors • Valle Verde Campus – 55 Mentors • Mentors by Classification • Administrators – 5 • Faculty – 90 • Staff – 53 • Students – 7

8. Progress from 2011-2013 • From Spring 2011-Spring 2013, more than 8,000 students have been mentored • Total number of mentors 185 have been recruited since Spring 2013 • Continue to recruit and train mentors • Targeting all 5 El Paso Community College campuses • Will provide mentoring to all El Paso Community College students

9. Lessons Learned • Obtaining accurate student contact information is crucial • Cold calls are ineffective • Initial contact with student is important • Mentor training is essential • Peer-to-peer mentoring is preferred by students • Poor attendance at meet and greet event • Recognition of mentors is necessary

10. Mentoring Program Classroom Model Summer 2013 Pilot

11. Summer 2013 Pilot • Will be implementing a Classroom Mentoring Model approach (CMM) • Will continue to target all 3 areas of Developmental Education. Reading, English, Math courses Classroom Mentoring Model will operate differently and more effective than current method • One mentor will address the whole class that is assigned to them • Additional one-to-one mentoring can be requested if needed

12. Summer 2013 Pilot • We will mentor a total of 24 classes in the Summer semester. • 13 classes Summer I • 11 Classes Summer II • Pilot will be conducted at Northwest and Mission del Paso Campus • Each mentor will attend their assigned class 3-4 times per semester for 10-15 minutes

13. Summer 2013 Pilot Classroom Mentoring Sessions

14. Summer 2013 Pilot Class Schedule

15. Marketing Resources

16. Marketing Resources • Website epcc.edu/mentoringprogram • Commercial spot filmed by El Paso Community College TV (EPCC TV) • Bookmarks with information for mentors and students • Advertising • The Tejano Tribune • Faculty Newsletter • Posters throughout campus

17. Recruitment Activities • Presented at • New Student Orientation • New Teacher Expo • Faculty Development Session • Student Leadership • Leadership Academy • Math FOCUS sessions • Gateway to College

18. Marketing Tools

20. Questions?