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Seetec JobPath Event Partnership Presentation Thursday 23rd January. Contents. Seetec Overview Why is Seetec bidding for JobPath? JobPath Overview – what we know Seetec’s approach to JobPath Key Considerations and expectations Working with Seetec Partnership approach
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Seetec JobPath Event Partnership Presentation Thursday 23rd January
Contents • Seetec Overview • Why is Seetec bidding for JobPath? • JobPath Overview – what we know • Seetec’s approach to JobPath • Key Considerations and expectations • Working with Seetec • Partnership approach • Expression of Interest process • Q&A Session 2
Seetec’s values • Organic growth, independent • Social purpose organisation • Values • - We respect and value others • - We empower people to take ownership and achieve • - We support and encourage • - We are open and honest • - We work collaboratively 5
Why is Seetec bidding? • Leading provider of welfare services in UK • Apply transferable expertise • Labour market, business, cultural similarities • Strongly believe we can make a positive contribution • Help drive down long term unemployment 7
JobPath Overview – the facts • First programme of its type procured via Department of Social Protection • Designed to offer additional support for long-term unemployed to move into sustainable employment • 6 key client groups include those in receipt of jobseeker benefits for less than 12 months, 1-2 years, 2-3 years, 3 years or more, at risk of becoming LTU, currently part-time • Single provider contracts will run for 4 +1 +1 years with a 2 year run down for each area. 9
JobPath – Key Milestones • Each client must complete a Personal Progression Plan (within 20 days of referral) • PPP regularly reviewed (every 20 days) • CV development, employability skills workshops, interview skills, job search activities, specialist interventions • Job broking • Referral to external training/work experience “stops the clock” • Provision of in Employment Support for minimum of 13 weeks 10
Payment Model • Bidders submit pricing and performance offer for each Referral Group • Registration fee on satisfactory completion of a valid PPP • 13, 26, 39 and 52 weeks job sustainment fees • Job start within 52 week period and over 30 hours p/w. • Employment rate discounts (4 - 16%) 11
JobPath – the geography Lot 5: Lots 1 & 4 Lot 6: Lots 2 & 3 12
People • Recruitment, retention, training and development • Flexible, scalable staffing structures • Performance management framework • Example key functions: • Personal Advisor (PA) • Employment Consultant (EC) • Job Broker (JB) • Administration • Centre Manager (CM) 14
Our Approach – Delivery Model • Currently in development • Input from potential supply chain is critical • Building on ‘what works’ from existing programmes • Refreshingly new; delivering results • Key elements of the personalised client journey: • Motivation and empowerment - behavioural change • Employability support and job brokering • Employer led • Service brokering and advocacy • Specialist interventions and complementary services • In work support and career development 16
Our Approach – Local everywhere • Aligning services to local labour markets • Working with local providers and community organisations • Creating local networks • Capacity building 17
Our Approach - IT • Provider Enterprise – customer management system • Qlikview business intelligence software • Customer Resource Manager • ‘Employability Cloud’ • E-learning – innovative delivery • Information Security • Hosted Managed Services 18
Our Approach – Revenue • Payment made on development of PPP; • Payments on outcomes – job sustainment of 13, 26, 39, 52 weeks • Supporting evidence for engaging banks 19
Key risks • Working capital and cash flow • Referrals/volume fluctuations • Performance and labour market downturn • Reputation/publicity • Resourcing/capacity 21
Resources • Size and facilities (delivery hub/peripatetic delivery) • Business-like environments, open plan • Separate 121 and group inductions • Resource planning within specification • (we will share our assumptions) • Public transport links, easy to find, easy access • (60 minute travel time) • Provide transport costs 22
Processes/ IT • Compatibility • Drives efficiency • Client tracking • Management Information – using data to drive performance • Audit and compliance – Some UK competitors failed at this which resulted in fraud • Information Security requirements/Data Protection 23
Who do we want to work with? • End to End providers – manage the entire client journey from referral to employment outcome • Specialist Intervention partners: provide services that address specific client needs such as education, training, employment experience or specialists e.g. managing health conditions • Skills: providers of ‘complementary’ provision e.g. basic skills, Apprenticeships • Referral partners: provide complementary support including financial management, skills, addiction support, and housing advice. 25
Partnership – What you can expect Seetec will deliver JobPath using a Prime Contractor model • Successful organisations will be part of a team which has: • Access to our state of the art IT systems • Access to online resources and delivery materials • Daily dashboard Management Information that enables you to performance manage effectively • Support and capacity building • Sharing of best practice across the network • Ability to maximise outcomes by working together with employers. 26
What you can expect (2) • Treated like a Seetec centre • Dedicated point of contact • Detailed profiles and targets • Schedule of performance, quality and compliance reviews and site visits • Performance and quality improvement plans • Administration support • Helping you understand cost base • Levels of intervention proportionate to performance 27
Expression of Interest process Sections: 1 – Contact Details 2 – Current service delivery 3 – Organisation overview/ capacity 4 – Training Providers 5 – Employment Related Services 6 – Charities/ complementary services 7 - Contract history 8 – Geographical coverage 9 – Quality practices/ policies 10 – Financial data 11 – Sign Declaration Seetec JobPath EoI 30
Key JobPath Dates • ITT was released 13th December 2013 • Deadline for submitting Expression of Interest form is 10am Wednesday 29th January • Short-listed partners informed by W/C 3rd February • Partner negotiations to take place between 31st January and 14th February. • Presentations/ demonstrations may be required • Referrals commence in October 2014 • and continue for 4 years • 2 year rundown 31
Next Steps Access our EOI at: http://www.seetec.ie/partnership-opportunities-in-ireland Or contact us at: bizdev@seetec.co.uk Speak to: Claire O’Callaghan – Business Development Manager Ireland on +353 86 8210145 or Peter Walkerley on +44 7771 353 729 32
Q&A 33