TestDirector 7.01 Tips & Tricks

1. TestDirector 7.01Tips & Tricks Ofir Edri TestDirector Team Leader, CSO

2. Empty Project List

3. Empty Project List - Possible Reasons (1) • External Proxy Server is set - set ‘ bypass local servers ‘ • IIS is unable to launch TD2000.exe DCOM server • Check IIS directory security from TD virtual directory • Check IUSR<machine name> existence • Create new virtual directory using ‘ Internet Service Manager ‘ • NTFS Security for IUSR<Machine name> and Interactive user • <TD physical directory> • \COMMON FILES\MERCURY INTERACTIVE • \WINNT\SYSTEM32 • DCOM issues • Security for Mercury TD2000 Server

4. Empty Project List - Possible Reasons (2) • Server connection utility • Detects DCOM / http:// connection • Use http://<server>/<virtual directory>/wcomsrv.dll/tdinitinstance to validate TD2000.exe functionality • Browser settings - verify Active X download priviliges • Firewall issues • Verify port 80 is open between server and clients • Verify Active X download is enable • If not execute ‘ Client Installation ‘ plug-in

5. ofir: Demo- Plan Tests Can not generate standard reports • Problem : • Standard Reports ( ASP ) are being generated by IIS • VB Script Run Time Error is expected • Solution • Verify ‘ Reports ‘ is set as virtual using Internet Service Manager • Verify NTFS security for < TD physical directory > • Verify TD 7 server is configure to use HTTP connection ( setup_a.ini )

6. TD 7 & Mercury Tools - Connectivity • Problem : • Old LR, WR, AQT is compatible with TD 7 • Ver 6 of Tdclient.dll is required • New Integrations use Ver 7 of Tdclient & OTAclient.dll • Solution • Execute TD connectivity utility on the integrated tool machine • For AQT, ALT integration execute its plug-in in addition • Connection string : http://<TD server>/<Virtual directory>/wcomsrv.dll ofir: Demo- AQT 5 Word add-in

7. dB issues - Migrate to Another Server • Problem : • TD projects are located on a dB server • DBA would like to upgrade to a new server - HW / SW • Project should be copied properly • Solution • Create a new server alias points to the new dB server • Define the new dB server within TD.ini • Use ‘ copy from ‘ project administrator to copy TD projects to the new server ofir: Demo - TD.ini

8. ofir: ver 6 exists MS Office Documents to TD 7 • Problem : • Customers used to manage their manual tests, defects, users and requirements within MS Office documents • Once migrated to a centralized test management tool data should be exported • Solution • Tests can be exported using TD MS Word add-in • Requirements, defects and users - TD MS Excel add-in • Can be downloaded via TD Plugs-Ins page Make sure customers are using version 7’s add-ins

9. ofir: No UI How to change TD 7 mail settings • Problem : • TD 7 is set to use a MAPI mail client in order to send defects • Customer would like to switch to use the organization mail server • Solution • Open mercury.ini located under WINNT for editing ([TD Api Server]) : • ( IIS SMTP ) : MailMethod=SRVC ( IIS SMTP ) • ( External SMTP server ) MailMethod=SMTP SMTP_Mail_Server=<server name / I.P address ) • MAPI : MailMethod=MAPI ( MAPI ) This should follow MAPI_Mail_Profile=<profile name>