70 likes | 159 Views
Improving Harm Across the Board. The mission of Ozark Health Medical Center is to provide quality healthcare to everyone, always. Ozark Health Medical Center Clinton, AR Edna Prosser, RN, BSN, CNO. 2012 Adverse Drug Event: Medication Error Tracking. Falls With Injury.
E N D
Improving Harm Across the Board The mission of Ozark Health Medical Center is to provide quality healthcare to everyone, always. Ozark Health Medical Center Clinton, AR Edna Prosser, RN, BSN, CNO
Pearls • One to one staff education. • Passion of the educator for the improved patient outcomes and reduced harm. • Daily huddles created accountability among the staff. • Change in process of falls notifications created greater staff accountability. • Sent a team to Tulane University for Team STEPPS train-the-trainer education that included a non-clinical staff member which facilitated more staff buy-in, not just clinical.