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Small Group Communication

Small Group Communication. Discussion. Cooperative exchange of information, opinions, and ideas. Info-giver Recorder Controller Blocker Task Keeper Leader. Roles within groups. Decision Making.

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Small Group Communication

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  1. Small GroupCommunication

  2. Discussion • Cooperative exchange of information, opinions, and ideas.

  3. Info-giver Recorder Controller Blocker Task Keeper Leader Roles within groups

  4. Decision Making Consensus: All members agree that a decision is the best that everyone can accept--includes everyone’s point of view

  5. Decision Making Majority: Vote is taken by all members and the majority (50%+1 for two issues) is accepted. Not everyone committed to outcome or satisfied with the outcome

  6. Decision Making Expert’s suggestion: Authority for making decision given to one member of a group. Makes group conform to the desires of one, which is not a group decision.

  7. Decision Making Designated leader: Group designates a leader to make decision for the group.

  8. Conflict Management Styles

  9. Conflict Management Styles • Compromise: agreement to trade something you want for something the other party wants with each party winning and losing something

  10. Conflict Management Styles • Competing: use of manipulation, intimidation, and competition strategies to gain the advantages and win at all costs

  11. Conflict Management Styles • Collaborating: cooperation with all group members working together for a common goal

  12. Conflict Management Styles • Avoidance: avoids the issue all together or for a certain time period

  13. Conflict Management Styles • Accommodation: gives in to others’ demands or opinions, maintains social/group harmony

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