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Instant Messaging & Presence. Marc Eisenstadt, Stuart Watt Knowledge Media Institute OU Learning & Teaching Innovation Committeee 6 th February, 2002. 84 million active accounts. 70 million registered users. 61 million registered users. 65 million downloads since fall 1999.
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Instant Messaging & Presence Marc Eisenstadt, Stuart Watt Knowledge Media Institute OU Learning & Teaching Innovation Committeee 6th February, 2002
84 million active accounts 70 million registered users 61 million registered users 65 million downloads since fall 1999 What Do These Have in Common? • Hotmail • ICQ +AIM • Napster+Morpheus+ ...The fastest-growing apps in history!
Person-to-person asynchronous messaging Peer-to-peer Person-to-person real-time messaging Peer-to-peer Person-to-person real-time messaging Peer-to-peer Person-to-person file sharing Peer-to-peer What Else in Common? • Hotmail • ICQ +AIM • Napster+Morpheus+ People are the key
FirstClass chat Not the same as chat Presence‘radar alert’
Many varieties; similar concepts • ICQ • AOL Instant Messenger • Yahoo! Messenger • MSN Messenger • Odigo • Trillium • Jabber (open source, XML-based)
Key insights • We can harness wild popularity (people use it anyway, but big outfits have own solutions) • ‘Always on’ is not required: just assume ‘improved access’ (e.g. flat-rate phone charges) • Accept inter-operability • Encourage ‘enhanced presence management’ (e.g. lightweight ‘radar’)
BuddySpace • KMi’s current experiment in presence management • Partly EPSRC-funded (begins May 2002) • Automatic map construction to show locations • Automatic roster construction using OU’s LDAP and SAMS authentication… so it knows which workgroup or tutorial group I’m in • Many views: map, timelines, etc.
Plain chat Automatic rosterconstructionduring login =personal tutorgroup, work groupetc. Embeddedbrowser for custom ‘newsflashes’ etc.
Typical view ofOU tutorial group Automatic rosterconstructionduring login =personal tutorgroup, work groupetc.
Floorplan of KMi; Dots are those ofinterest to me
What next? • Several course teams already expressing interest • An ‘agnostic’ client can be built (emphasises the ‘popup radar’/dashboard aspect, then chat takes place using FirstClass, MSN Messenger, etc.) • Worth OU investment • Trials needed