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Why Y ou S hould L ove Selling and How to Do It!. Sarah Short www.sarahshort.co.uk. The Salesperson. We know them well!. We don’t want to be one!. Time for your input!. Why do we hate selling and sales people?. Why do we hate salespeople. They are con merchants They are liars
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Why You Should Love Selling and How to Do It! Sarah Short www.sarahshort.co.uk
The Salesperson We know them well! We don’t want to be one!
Time for your input! Why do we hate selling and sales people?
Why do we hate salespeople They are con merchants They are liars They trick you into buying things They force you to buy things you don’t want to buy They are only in it for the money
Euphemisms Business Development Manager Consultant Associate Territory Manager Account Executive Or, my favourite: Wait for it…….. Customer Solution Specialist!
Time for your input! What do salespeople really do?
What do sales people REALLY do? Provide products/services that fulfil a need (which may or may not be known to the customer) Provide products/services that solve a problem Provide products/services that make people feel good Help with a decision making process
What do I sell? My time/ability as a project manager My time/ability as a sales person My time/ability as a business coach My time/ability as a trainer
Input time again What do you sell?
What are my clients buying? Project management buyers buy organisation, clarity, peace of mind Sales buyers buy an increase in their product sales People who buy my business coaching buy their own success in reaching their business goals You are buying knowledge. In this case, of how to sell your own products/services
Input time again What do your customers buy?
What do your customers want? How do you know?
Input time again What do you sell, revisited?
We have the WHAT… Now for the HOW!
How To Sell • Resist the urge to launch into your sales pitch • Listen to your customer, with your eyes and ears • Ask open questions • What • Where • Why • When • How
Continued: Match benefits (not features) to customer needs Love your product Stay up to date with your industry/field Watch for buying signals ASK FOR THE SALE!!
Seven Deadly Sins of Selling Pride Sloth Gluttony Lust Anger Greed Envy
Conclusion: Selling is an art, which takes practice to perfect We are lucky to have our own things to sell Sales people are people people Remember – people buy people How can you NOT love selling?
To get a copy of this presentation www.sarahshort.com/downloads