Alliance Connect – Enhanced Network Connectivity

1. Alliance Connect – Enhanced Network Connectivity Sibos 2010 Amsterdam Steven Maerschalck, SWIFT 25 October 2010

2. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

3. New Connectivity Products – Drivers • Internet as new access technology • Dial phase out • New VPN box model • Lower connectivity prices • Upgrade rebate • Optional DIY installation Lower TCO Technology Renewal Simplification Increased Features Set • Internet as permanent connection • VPN box cluster with built in resiliency and security • Load sharing feature to optimise bandwidth usage • VPN boxes distributionby SWIFT • Specific order forms for easier upgrade • Pricing simplification

4. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

5. Alliance Connect Overview Replaces Dial-up Replaces Dual-I, Single-P Replaces Dual-P

6. Alliance Connect Positioning Low Volume Medium Volume High Volume Bronze Silver Gold • Entry solution • Low cost permanent connection • Global availability • Choice of own ISP • Resilient • Best effort • NP managed connection • Internet back-up • Managed service • Resilient • Higher service level • NP managed connection • NP diversification possible • Resilient • Higher bandwidths • Load sharing • Highest service level Minimum 30% cost savingsvs. Dial Minimum 35% cost savingsvs. Dual-I

7. Roles & Responsibilities Example: Alliance Connect Silver

8. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

9. Why upgrade to Alliance Connect? Cost savings lower port fees SNL R7.0 does not support dial-up VPN box end of life by end 2011 Upgrade is mandatory & to be completed before end 2011

10. Alliance Connect – Installation Methods Do-It-Yourself Installation • Quick installation guides • For all 3 Alliance Connect products • Easy and fast set-up or Installation by Third-Party • Network Partner • Certified Service Partner

11. Upgrade Scenarios Standard Scenarios Non-Standard Scenarios

12. Upgrade Scenarios Description • Standard Scenarios • Non-Standard Scenarios • Order through an “Upgrade” form with your configuration data automatically pre-filled in • No need to fill in a “termination” form for old connectivity set-up • Order through a “new connection” form • Terminate your old connectivity set-up though a “termination” form Upgrade Rebate

13. Upgrade Scenarios & Switch-over Types Standard Scenarios Non-Standard Scenarios Upgrade to Alliance Connect

14. Network Partner Involvement • Cold Swap • Hot-Swap / Host-by-Host • No network partner intervention • Admin order to be placed • Stop maintenance of 5XT VPN boxes (except for AT&T) • Network partner intervention • Order to be placed • Pricing in function of: • Installation of VPN boxes • HW or SW intervention on router Cold Swap is the recommended upgrade method

15. How to Upgrade 1. All info on the upgrade Visit the “Upgrade to Alliance Connect” page on swift.com

16. How to Upgrade Select Your Upgrade Scenario See the Interactive Upgrade Guide on swift.com

17. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

18. Incentives Plan - Bronze Pricing Action for Upgrade to Alliance Connect Bronze • 3-month free port fee for all upgrades to Alliance Connect Bronze before end 2010 • Conditions: • Upgrade (enrolment) completed before 31 Dec 2010 • For new and upgraded connections

19. Incentives Plan - Silver Pricing Action for Upgrade to Alliance Connect Silver • 3-month free port fee for all upgrades to Alliance Connect Silver before end 2010 • Conditions: • Upgrade (enrolment) completed before 31 Dec 2010 • For new and upgraded connections

20. Cumulated with the Upgrade Premium Standard Scenarios Non-Standard Scenarios Upgrade Rebate of 1,650 USD per Connection

21. New Pricing for Old Connectivity Packs End of the upgrade program +25% +100% +50%

22. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

23. Network Continuous Improvements • Extension of the load sharing feature to Bronze and Silver • Newconnectivity product where internet is prime line / line is back-up • Newtool to test speed and performance of your internet connection for Bronze or Silver • Increasing reach through wireless(VSAT, 3G) connections • Continuous improvements for “best-in-class” network availability by: • Providing better protection against DDoSattacks against Internet-based SWIFT services • Introducing a pro-active detection of degraded services in the network that would allow SWIFT to re-route the traffic Simplification Increased Functionalities Best-in-class

24. “Best-in-Class” Network Availability Detection of Degraded Services • SWIFT observed - in exceptional instances - that a network which appeared to be functioning normally could not send SWIFT traffic • These network are degraded and very difficult to detect with standard monitoring tool • SWIFT introduces a tool to pro-actively detect these degraded services allowing SWIFT to undertake necessary corrective actions • Free of charge value-added service on top of the network connectivity • Target live date: Q1 2011 Alarms are generated when retransmission thresholds are reached TCP Flow TCP Flow BAP BAP MV-SIPN

25. “Best-in-Class” Network Availability Augment DDoS Defences • Distributed Denial of Service attacks (DDoS) represent a risk to doing business on the internet • On the other hand the internet is cheap, ubiquitous and open which is a must for business agility • Currently available DDoS defences protect the infrastructure not the service • Cannot ensure that traffic is coming from valid correspondents • The service can be severely impacted • More fundamentally the current defences are a centralised solution to a distributed problem • Very difficult to match the scale of attacks which are now exceeding 50Gbps

26. “Best-in-Class” Network Availability Augment DDoS Defences • Providing an unique and innovative approach against DDoSattacks over the internet against SWIFT: • By using scalable resources in the cloud adapting in function of the scale of attacks • By identifying end points allowed to send traffic to SWIFT • By being provider independent Valid traffic DDOS attacks Cloud resources Scrubbed traffic is forwarded to customer Internet Flows sent to the collector system System detects the attack Mitigation process is started

27. Agenda • Introduction • Alliance Connect Overview • Upgrade Scenarios • Incentives Plan • Evolutions • Wrap up

28. Key Messages Lower port fees and upgrade rebate 3-month free port fee on Bronze and Silver until end of year Upgrade deadline end 2011 Price increase of former packs as of Jan.2011 SNL7.0 (2011) does not support Prime Dial Always contact your Network Partner (termination of the maintenance contract of VPN boxes) Inform SWIFT min 5 business days (10 for PP) before the upgrade Cold Swap is the recommend upgrade method

29. Questions & answers ?

30. Thank you