270 likes | 325 Views
Stay ahead in the water industry with Marshall's cutting-edge field force automation software. Learn about the Vancouver Water case study and mobile technology solutions designed to streamline workflows and boost efficiency. Discover how Marshall's expertise can transform your operations. Join us on May 1, 2008, for an insightful workshop showcasing the latest innovations for water utilities.
E N D
Field Force Automation Software PNWS-AWWA Conference Mobile Workshop for Water Utilities May 1, 2008
Agenda • Marshall Overview • Vancouver Case Study • Mobile Technology for Water/Wastewater Utilities • Mobile Software Review and Demonstration • Questions and Answers
About Marshall 14 Years of Excellence 1994 –2008 • Privately-held company • Spatial enterprise integration software • ESRI business partner • Hansen solutions partner • Developed Hansen’s GIS products • Mobile technology experts • Focused on utilities and public works
City of Vancouver, Water • Fourth largest water utility in WA • Serves 200,000 people • 800+ miles of pipes • 64,000+ water meters • Top Priorities • Quality, • Service • Cost Containment
Problem • Growing City, high demand on staff • Paper-based work flow time consuming/slow • Data entry back log and system lag • Out of date paper maps • Difficult to locate assets and work • Many steps to track and close work • Multiple trips back to the office
Field Requirements • Easy to use • Low cost • Up-to-date data and maps in the field • Fast performance, without hardware upgrade • Digital work orders and service requests in the field
Results • Vancouver selected GeoResults Mobile • 36 Gateway laptops mounted in vehicles • Citrix servers in the back office • Direct connection to ArcSDE • Integrated GIS and Work Orders • Visual activity display • Retrieve and complete Work Orders and Service Requests Mobilize Your Enterprise™
Vancouver Water “Having a partner like Marshall has been a compliment to our vision of a mobile solution that would suit our needs today and be ready for the challenges of tomorrow.” Steve Furno, City of Vancouver, WA.
Solution • Reduces overtime • Eliminates paper and automates workflow • Matches assets to work orders • Helps locate critical assets quickly • Helps complete activities in the field • Less travel and driving • Works wirelessly or disconnected Mobilize Your Enterprise™
Mobile Uses ForWater/Wastewater • Valve and hydrant maintenance • Sewer main cleaning and manhole inspection • Customer service/emergency response • Locate valves and meters • Field data collection • Work management • Preventative maintenance • Track vehicles, assets, and resources
Spatial EnterpriseIntegration Roadmap Field Force Automation Access Analysis Reporting Integrated Maintenance • GeoResults Mobile Link Data Data Development Integrated Database Design Integration Planning • GeoResults Web ERM ESRI • GeoResults Sync • GeoResults Toolbox ESRI ERM • GeoResults Data Loader • GeoResults Address Link • Geodatabase Designer
GeoResults Customers • Anchorage, AK • Vancouver Water, WA • Hernando County, FL • Phoenix Water, AZ • Peoria Public Works, AZ • Tempe Water, AZ • Longmont Utilities, CO • Virginia Beach Water, VA • Martin County, FL • Norfolk, VA • Stafford County, VA • Providence Water • Markham, ON, CN • Auburn, WA • Dayton Water, OH • Las Vegas, NV • Kansas City Water, MO • Franklin, TN • Austin Water, TX • Troy, MI • Winston-Salem, NC • Seattle DOT • Walla Walla, WA • Shoreline Public Works, WA • Kirkland, WA • Port of Seattle, WA • Hillsborough County, FL • Monterey, CA • Napa Sanitation District • Lake Oswego, OR • Aurora Water, CO • Groton, CT
Extend Your Enterprise CIS Work Management GIS Web Service Other IT Systems Mobile Client Enterprise Asset Management
Conceptual Architecture Data Client Component Administrative/ Server Component GIS GeoResults Mobile Administrator/ Web Service GeoResults Mobile Client Business Data Wireless or LAN Connection
Foundation • ESRI • Mobile Client • Powered by ArcGIS Engine/ArcObjects • Administrative Component Tool • ArcGIS Desktop Toolbar • Microsoft • .NET/SOA/Web Services • “Smart Client” Technology • Windows XP OS Industry standard software means investment protection
Smart Client Technology Next generation client technology
GeoResults Mobile • Functionality • Current “Smart Maps” or Digital Map Books. • GPS Integration • Navigation • Field Data Collection • Asset Condition Updates • Field Data Collection • Automated Work Order Processing • Service Request Inspection
Modular Functionality • GoMap! • Brings smart maps to the field including GPS and redlining • GoCollect! • Advanced editing and data collection for field users • GoWork! • Work order management including retrieving, modifying, creating, and closing work orders in the field • GoRespond! • Retrieve and update service inspection requests in the field
GoMap! – Digital Map book and Navigation • Locate Assets and ID’s • Integrates with GPS • Locate Intersection/ Address • See Asset ID’s on the map • View Asset Information • Other tools (e.g., Measure and Redlining) You Are Here Less travel looking for assets GPS navigation, location, & tracking
GoCollect! • Field Data Collection and Asset Inventory Update • Create New Assets • Update Asset Inventory • Move Asset Location • Correct GIS Data • Easy to complete activities in the field
GoWork! • Work Orders and Group Projects • Matches asset to work order • Update and close work order • Streamlines PM • Visually see group project • Create work order based on map asset • Select map asset to view work order • Reduces steps to close a work order Integration with external business systems
GoRespond! • Services Requests • Create work order from service request • Resolve service request in the field • Locate service request • Identify problem quickly • Associate service requests to assets, parcel and/or addresses • No need to hand enter data in the office Integration with external business systems
Administrative Component Web-based client configuration and review/QA
Thank You Questions? Rhett Harman, GISP Marshall and Associates, Inc. rharman@marshallgis.com (360) 352-1279
GeoResults Mobile ArcGIS Server Mobile • ArcGIS Server Support • Support for “Microsoft Mobile” clients • ArcGIS Server Mobile • Data Replication Support • ArcGIS 9.3 Technology • Additional Back Office Business Systems
Microsoft Mobile Client Mobilize Your Enterprise™