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INFORMATION SYSTEMS WITHIN A CD STORE. THE PURPOSE.
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THE PURPOSE • To serve most customer queries in a CD store you need to know a lot about the geography of the store on what music is where, but if you have a good information system, all you have to do is type a few keys and receive information in seconds which will help the customer faster and therefore will get the store more customers.
To save time in many ways; it is fast, reliable and makes money for many businesses as well as public needs such as hospitals. • A good information system in today’s retail business is vital and gives businesses with it, a big advantage.
The Benefits • There are a lot of benefits to having an IS. Firstly, it is cheaper than manual labour. • Secondly, It has given shops a new pace to run in and therefore brings in much more revenue. • It keeps customers happy and makes life easier for the back and frontline staff.
This is hmv’s searching option on their website which allows you to search and purchase music without them having to do much.It allows you to search for more than music, which suggests that the databse is large.
The Disadvantages • The only remote disadvantage of having an information system, is how long it takes to put the data into it, • and also the risk of losing the whole database due to a fault in the computer.