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Would you accept orders from this man?

Would you accept orders from this man?. Online Identity & Authentication From a Merchant Perspective. Mike Jones Dir Strategic Alliances mikej@cybersource.com. CyberSource. Background? Founded in the US in 1994 Currently process approximately 2m transactions per day

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Would you accept orders from this man?

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  1. Would you accept orders from this man?

  2. Online Identity & AuthenticationFrom a Merchant Perspective Mike Jones Dir Strategic Alliances mikej@cybersource.com

  3. CyberSource • Background? • Founded in the US in 1994 • Currently process approximately 2m transactions per day • Offices in US, UK & Japan • UK office since 1997

  4. What do we do? • Payment Processing • Payment solutions for enterprise and international CNP retail merchants • Risk Management at the “Point of Sale” • Software and outsourced solutions for enterprise eCommerce and MO/TO merchants • Owners of the world’s first and longest running Internet Fraud Screen (AFS) • Specialists in multi-channel fraud controls where there is no authentication

  5. Why? • Banks • Consumer gets 100% protection • Merchant pays for this protection • There is no authentication • The Merchant has this problem now! • The only advantage the Merchant has is “They don’t have to sell you anything”

  6. How Does CyberSource Assert an Identity • Fraudsters use multiple data sources • Merchants need to do the same • PAF / IP Data / Age (DoB) / Store History / Industry Shared Data • CyberSource has been involved in delivering this type of solution for years • Name pattern matching • Clean data • Certification of message delivery • Neural modeling • Profiling information (not the consumer)

  7. Card Schemes Initiatives • Card Scheme initiatives • AVS & CVV • Verified by Visa • MasterCard SecureCode • Common Technology Standard • Real Merchant Protection • Merchants will achieve chargeback protection against consumer repudiation – the Issuing Bank will accept liability. • But it has limits – not a “Silver Bullet” • Security Schemes • AIS

  8. Look to the Future for Protection • EMV? • There are no immediate plans to put this into the CNP environment, although it seems logical in the long run. • Dynamic CVV? • If this happens, when it happens, GREAT • Biometrics • Not for some time… • Digital Signatures? • If this happens and when it happens (who is going to be the trusted certifier)

  9. Information Identifies the Person • Gather as much information as you can • Model the “Good Guy” • Measure the Deviance

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