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IT Administrator Interview

IT Administrator Interview. Dan Pfohl of the University of North Carolina at Wilmington (UNCW). Dan Pfohl : Associate University Librarian for Computing Services/Lecturer. Integrated Library System. UNCW uses Millenium ILS, along with ILLiad

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IT Administrator Interview

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  1. IT Administrator Interview Dan Pfohl of the University of North Carolina at Wilmington (UNCW)

  2. Dan Pfohl: Associate University Librarian for Computing Services/Lecturer

  3. Integrated Library System • UNCW uses Millenium ILS, along with ILLiad • They are currently switching to OCLC WorldShare Management Services • Server for three schools, UNC-Wilmington, UNC-Pembroke, and Fayetteville State • Called coastal consortium • RAID drives for backup memory. • Move to “cloud computing”

  4. Human Component • Dan believes the human component is most important • Students can text the university, email librarians, call or even instant message chat with the librarians. • Librarians will always be important to help train how to utilize the school’s technology

  5. Role of Technology • Central to library • Different computers including, Dells using Microsoft, Apple computers, IPADs, and even specific Bloomberg computers for software trading. • Focus on online journals, e-reserves, links to websites and other libraries and databases

  6. Keeping Up Professionally • Dan recommends using: • Professional journals, multidisciplinary approach • Listsserves • Websites • Most important for Dan is webinars because cost effective approach

  7. Assessing Usability • User surveys only once every several years • Google Analytics for website traffic • LibQUAL+ • In depth study, but in between use good judgment and listen to students and faculty

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