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Web Site Navigation. The core of a web site. Building a User Friendly Web Site. November 2002. “Just wait, Gretel, until the moon rises, and then we shall see the crumbs of bread which I have strewn about, they will show us our way home again.” –Hansel and Gretel. Quick Overview.
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Web Site Navigation The core of a web site Building a User Friendly Web Site November 2002
“Just wait, Gretel, until the moon rises, and then we shall see the crumbs of bread which I have strewn about, they will show us our way home again.”–Hansel and Gretel
Quick Overview • What is Web Site Navigation? • It’s about the End User • Organizing a Web Site • Navigation Techniques • What’s New: Navigation Innovation • Resources
Web Site Navigation What is it? Why should you care?
It’s about the End User • Web sites are used by people People are Emotional People have innate traits • Web is still evolving but… • Creativity can interfere with usability
People Are Emotional! We do not like: Feeling stupid Being lost Getting overwhelmed And we have limitations …
Decisions • Logic Decision • Analysis Paralysis • Satisfying + Sufficing = Satisficing
Locus of Attention One thing at a time
Web Usage – The Theory • Read text • Figure out organization • Weigh all options • Carefully decide on link
Web Usage - In reality • Quickly scan page • Looking for a halfway decent match • Click on first match • Use the Back button
The Web is still developing but… • The web is still growing • No longer a novelty • Users expect web sites that work
Creativity Can Interfere • Avoid Design Centric Sites • Avoid Latest and Greatest • Remember the End User! Uncommon Common Sense
Organization: Hierarchies • Hierarchies • Challenges • Schema • Labeling
Hierarchies • Organizational Charts • Family Trees • Books
Hierarchy Guidelines • The X number of clicks rule • 7 plus or minus 2 • Mindless choices
Organization: Challenges • Ambiguity • Heterogeneity • Perspective • Internal Politics • Organizational Scheme & Structure
Organization: Schema • Exact • Alpha • Chrono • Geo • Ambiguous • Topical • Task oriented • Audience specific • Metaphor-driven
Organization: Labeling • Consistency • Web standards • Professional / Field standards • Metaphors
Navigation: Types • Hierarchical • Global • Local • Remote • Ad Hoc
Browser features Search engines Drop Down Menus Navigation bars Bread crumb trial Embedded links Icons Frames Indexes (indices for some of you) .PDFs Navigation: Tools
Browser Features • Back and Forward Button • History Menu • Bookmarks • Color coded hyperlinks • Destination URL
Navigation Bars • Top = Good • Bottom = Required • Left = Acceptable • Right = Avoid
Frames Just Say No
Users with Disabilities The two themes of Accessible Web Design are… • Ensuring graceful transformation. • Making content understandable & navigable
Where to Start • Goals • Audience • Use Cases • Mapping/Hierarchies • Usability testing • Graphic designers At the Beginning …
Usability Testing The Trunk Test • What site is this? • What page am I on? • What are the major sections of this site? • What are my options on this level? • Where am I in the scheme of things • How can I search?
Innovations in Navigation • Concept Mapping • ZUI
Concept Mapping • Institute for Human and Machine Cognition at the University of Florida • http://cmap.coginst.uwf.edu/index.html
COMMAND HISTORY of the NASP METOC The “Aerological” Office at Naval Air Station, Pensacola, is almost as old as naval aviation itself. It was the first weather office established to support naval aviation. The requirement for an Aerological Unit was identified on 8 May 1917 when a request was made to the Commandant of the Pensacola Naval Station to employ a competent civilian to keep records of air conditions and other meteorological phenomena at NAS Pensacola. The necessity for a Meteorological Unit was further recognized when wind directions and velocities aloft to altitudes of approximately 1,500 feet were needed in connection with the dirigible, free balloon, and kite balloon … METOC Experts who helped build STORM-LK Commander Dan Soper is Commander of the NASP METOC. He has served as Combat Officer and Weapons Officer in addition to his service in aerography. As Ocean Services Officer at Pearl Harbor and Fleet Oceanographer for the Second Fleet, he was responsible for all oceanographic products. At Pearl he also prepared the "Local Forecaster's Handbook." He also served as Instructor in Environmental Support for the Atlantic Tactical and Navy Doctrine School, as Executive Officer at the Naval Ice Center, and as amember of the Staff of the OCeanographer of the Navy. His diverse experience amounts to nearly 14,500 hours at weather forecasting and oceanography-related tasks. … Concept Mapping – METOC Detail