70 likes | 123 Views
ETHICS AND SOCIAL RESPONSIBILITY IN MARKETING. CHAPTER 4. NATURE AND SIGNIFICANCE OF MARKETING ETHICS. Ethical/Legal Framework in Marketing Current Perceptions of Ethical Behavior. UNDERSTANDING ETHICAL MARKETING BEHAVIOR. UNDERSTANDING ETHICAL MARKETING BEHAVIOR. Societal Culture and Norms
E N D
NATURE AND SIGNIFICANCE OF MARKETING ETHICS • Ethical/Legal Framework in Marketing • Current Perceptions of Ethical Behavior
UNDERSTANDING ETHICAL MARKETING BEHAVIOR • Societal Culture and Norms • Personal Moral Philosophy and Ethical Behavior • Moral Idealism • Utilitarianism
UNDERSTANDING ETHICAL MARKETING BEHAVIOR • Business Culture and Industry Practice • Ethics of Exchange • Caveat emptor • Consumer bill of rights • Ethics of Competition • Economic espionage • Corporate Culture and Expectations • Codes of Ethics • Ethical Behavior of Top Management and Co-Workers • Whistleblowers
UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING • Concepts of Social Responsibility • Profit Responsibility • Stakeholder Responsibility • Societal Responsibility • Green marketing • ISO 14000 • Cause-related marketing
UNDERSTANDING SOCIAL RESPONSIBILITY IN MARKETING • The Social Audit: Doing well by Doing Good • Sustainable development • Turning the Table: Consumer Ethics and Social Responsibility