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IT’S NOT JUST FAST... IT’S RAPID!

IT’S NOT JUST FAST... IT’S RAPID!. Rapid ILL at the University of Oregon Margaret Bean Resource Sharing Librarian University of Oregon April 6, 2011. Background. UO joined Project Rapid on June 19, 2001 27,360 serial records were sent to the project RAPID facilitator Why Did We Join?.

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IT’S NOT JUST FAST... IT’S RAPID!

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  1. IT’S NOT JUST FAST...IT’S RAPID!

  2. RapidILLat the University of OregonMargaret BeanResource Sharing LibrarianUniversity of OregonApril 6, 2011

  3. Background • UO joined Project Rapid on June 19, 2001 • 27,360 serial records were sent to the project RAPID facilitator • Why Did We Join?

  4. Unique Features • 24-Hour Turn-Around-Time (Monday – Friday) • Journal Holdings Down to the Year

  5. Advantages - Borrowing • Automates many borrowing tasks: selecting lenders, verifying holdings and locations • Unmediated in ILLiad after CCC clearance

  6. Advantages - Lending • Receive requests only for items and years (!) that we own • Our library’s call number and location is included in each request

  7. Other Features • Rapid-L listserv • Immediate User Support • Pods

  8. Pods • ARL Pod (63 members) • Academic Pod E (79 members) • Academic Pod I (93 members) • Cosmo Pod (110 members)

  9. Member Requirements • 24-Hour Turn-Around-Time (Monday – Friday) • Supply journal title, ISSN and/or OCLC number, years held • Refresh Uploads Every Six Months

  10. Statistics - Borrowing Fiscal Year 2011 ORUSystem Requests 6188 3999 % Filled 94%93% % Unfilled 4%4% TAT (filled) 17.9 hours 15.3 hours

  11. Statistics - Borrowing Calendar Year 2010 62% of all of our article requests were filled by Rapid

  12. Statistics - Lending Fiscal Year 2011 ORUSystem Requests 11,183 5000 % Filled 75% 72% % Unfilled 20% 26% TAT (filled) 18.4 hours 15.2 hours

  13. How UO Achieves 24-Hour TAT

  14. RapidILL and ILLiad • Works Like a Charm! • Branches

  15. RapidILL and ILLiad

  16. RapidILL Web Format

  17. Cost • Annual Charge: $6,300.00 • Average Cost per Filled Borrowing Request (2010): $0.93

  18. Enhancements • No Formal Improvement Request Process • Users are Encouraged to Present New Ideas • “Best Idea of the Year” Award

  19. Vendor Relationship – Systems Staff “They have always been very responsive and accommodating” “My dealings with Rapid has been pretty limited -- focused primarily on getting our holdings loaded to Rapid.   I've usually worked with Tom Delaney.   He is very knowledgeable and responsive when I have a question or problem that need”

  20. Vendor Relationship – Library Staff • Not an ALA exhibitor • Support: Quick Response Time • Sense of Humor

  21. Summary More like a consortium (like OCLC) than a traditional vendor

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