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BALANCED SCORECARD STRATEGIC MANAGEMENT SYSTEM ISSUE PAPERS

BALANCED SCORECARD STRATEGIC MANAGEMENT SYSTEM ISSUE PAPERS. Focus Area #5 Education & Workforce Development Presentation to the Health, Human Services & Education Committee February 16, 2011. Purpose of the Meeting. Present Overview of Balanced Scorecard Strategic Management System

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BALANCED SCORECARD STRATEGIC MANAGEMENT SYSTEM ISSUE PAPERS

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  1. BALANCED SCORECARD STRATEGIC MANAGEMENT SYSTEM ISSUE PAPERS Focus Area #5 Education & Workforce Development Presentation to the Health, Human Services & Education Committee February 16, 2011 Chief Administrative Officer / Office of Budget & Strategic Planning

  2. Purpose of the Meeting • Present Overview of Balanced Scorecard Strategic Management System • Present Organization of Issue Paper • Discussion of Preliminary Priority Initiatives • Preliminary ranking process • Estimated costs associated with initiatives • Outcomes associated with initiatives • Relationships of initiatives across focus areas Chief Administrative Officer / Office of Budget & Strategic Planning

  3. Overview of Balanced Scorecard Balanced Scorecard Tools: • Strategic planning to develop priority focus areas • Outcome-based budgeting to guide investment to achieve identified outcomes within each focus area • Performance measurement to evaluate success toward achieving its objectives Chief Administrative Officer / Office of Budget & Strategic Planning

  4. Overview of Issue Paper:Primary/Critical Issues & Problems • Poverty limits opportunities for education & workforce development success • Too many Richmond children are behind before they start school • Richmond is working towards improved high school completion rates, 55% of ninth graders entering HS in 05-06 graduated in 08-09 with standard or advanced diploma • Richmond’s median income is low ($36,968) Chief Administrative Officer / Office of Budget & Strategic Planning

  5. Overview of Issue Paper:Primary/Critical Issues & Problems • The lack of a unified, system-wide approach & plan for education & workforce development that spans the learning continuum has significantly restrained Richmond’s progress developing a well-educated, well-trained workforce Chief Administrative Officer / Office of Budget & Strategic Planning

  6. Overview of Issue Paper:Organization • Chapter 1: Richmond’s Role as Workforce Intermediary • Chapter 2: Early Childhood Development • Chapter 3: Success in School • Chapter 4: Adult Education, Life-long Learning & Improved Literacy Chief Administrative Officer / Office of Budget & Strategic Planning

  7. Intake Assessment Work Readiness Sector Specific Education & Job Training Job Search Skills Essential Services Employment Self Employment Life Skills Participants (Job Seekers) Providers (Services, Training & Development, & Facilities) Partners (Funding, Facilitators, Supporters) Customers (Employers) Program Management Policies & Plans Infrastructure, Technology, & Enablers Metrics & Measures (Outputs & Outcomes) Richmond Workforce Pipeline Chief Administrative Officer / Office of Budget & Strategic Planning

  8. 1. Coordinate All City of Richmond Workforce Programs • Maximize outcomes of each program with a minimum of duplicated efforts • Build capacity in the workforce system to meet the demand • Target key high growth economic sectors identified in 2010 CEDS • Leverage success to win more grants & entice more participation from philanthropic/corporate foundations Chief Administrative Officer / Office of Budget & Strategic Planning

  9. 1. Coordinate All City of Richmond Workforce Programs Develop coordinated network of organizations to build capacity Identify indicators of progress Develop strategy maps & cascade goals Coordinate Poverty Commission work & ongoing E&WFD initiatives Align DSS programs to engage the Workforce Pipeline 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 10

  10. 1. Coordinate All City of Richmond Workforce Programs Define & coordinate effective Career Pathways Fund Richmond’s portion of WIB admin costs Security officer at WIB One Stop RRHA MOU to provide workforce development for 80 residents Create pilot project similar to YouthBuild 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 11

  11. Initiative Metrics & Costs Chief Administrative Officer / Office of Budget & Strategic Planning

  12. 2. Improve Young Children’s Readiness for School • Strengthen infrastructure that fosters collaboration • Increase the quality & availability of child care in the city • Enhance parenting & health programs to support sound child development Chief Administrative Officer / Office of Budget & Strategic Planning

  13. 2. Improve Young Children’s Readiness for School Infrastructure Build “network” & coordinate efforts of child-focused organizations by transitioning Early Childhood Development Initiative into Office for Early Childhood, appointing Leadership Council, updating early childhood strategic plan Admin support position for data collection & evaluation – yield more comprehensive understanding of program impacts 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 14

  14. 2. Improve Young Children’s Readiness for School Quality Child Care Training & mentoring Strengthening alignment between child care providers & kindergarten expectations with the assistance of the National League of Cities Bringing early childhood development centers on line - Phase One: Center in Marshall Plaza Building to serve city employees 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 15

  15. 2. Improve Young Children’s Readiness for School Parenting Education Funding & FTE to continue grant-funded Parenting Ed Developer position (40 workshops/year serving over 600 adults & 200 children (40% of $ currently in base) Create 2 parent support centers 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 16

  16. 2. Improve Young Children’s Readiness for School Health Enhancements Establish culturally sensitive breastfeeding program Continue preventive dental health pilot Develop medical home strategy to ensure DSS benefit recipients establish relationships with primary care providers rather than utilizing emergency room services 1/5/2020 Chief Administrative Officer / Office of Budget & Strategic Planning 17

  17. Initiative Metrics & Costs Chief Administrative Officer / Office of Budget & Strategic Planning

  18. 3. Establish a City-Wide, Cross- Functional Strategy to Reduce Truancy & Examine Reasons for Dropping Out • Identify & intervene with children at greatest risk in the early elementary grades • Add 7 additional roving coaches • Increase truancy sweeps during school hours from half to full day • Target specific schools for truancy abatement demonstration projects Chief Administrative Officer / Office of Budget & Strategic Planning

  19. 3. Establish a City-Wide, Cross- Functional Strategy to Reduce Truancy & Examine Reasons for Dropping Out • Connect truants with internship & mentoring programs • Educate parents, guardians, neighbors on truancy issues • Establish a consultant/university partnership to research causes of truancy & dropping out Chief Administrative Officer / Office of Budget & Strategic Planning

  20. Initiative Metrics & Costs Chief Administrative Officer / Office of Budget & Strategic Planning

  21. 4. Expand Mayor’s Youth Academy • To promote high school graduation, post secondary career exploration/education, workforce readiness skills development, civic engagement, & youth entrepreneurship • Summer Works • Youth Gardeners • Life Stages • Future Leaders Council Chief Administrative Officer / Office of Budget & Strategic Planning

  22. Initiative Metrics & Costs Chief Administrative Officer / Office of Budget & Strategic Planning

  23. 5. Align Adult Job Training & Educational Programs with Employer Needs • Expanding RPL computer lab • Offering more computer classes to develop basic computer skills • Adding dedicated position to support the Computer Lab expansion Chief Administrative Officer / Office of Budget & Strategic Planning

  24. Initiative Metrics & Costs Chief Administrative Officer / Office of Budget & Strategic Planning

  25. Focus Area Initiatives:Relationship to Other Focus Areas • Unique, Healthy & Inclusive Communities & Neighborhoods • Economic Growth • Community Safety & Well Being • Transportation • Education & Workforce Development • Sustainability & the Natural Environment • Well Managed Government Chief Administrative Officer / Office of Budget & Strategic Planning

  26. Next Steps • Solicit input from employees • Solicit input from citizens • Follow up discussion – next committee meeting (if needed) • Considering input from Council, employees & citizens, Focus Area initiatives will be prioritized on a City-wide basis and presented by the Mayor Chief Administrative Officer / Office of Budget & Strategic Planning

  27. Questions? Chief Administrative Officer / Office of Budget & Strategic Planning

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