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Seven Day Services …. Our Journey …

Seven Day Services …. Our Journey … . Chorley, South Ribble and Preston whole health economy. Seven Day Services . Christina Lawrenson : General Manager, Emergency Medicine, Lancashire Teaching Hospital NHS Foundation Trust. Jane Kitchen:

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Seven Day Services …. Our Journey …

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  1. Seven Day Services …. Our Journey … Chorley, South Ribble and Preston whole health economy

  2. Seven Day Services Christina Lawrenson : General Manager, Emergency Medicine, Lancashire Teaching Hospital NHS Foundation Trust. Jane Kitchen: Transformation Manager Chorley, South Ribbleand Greater Preston Clinical Commissioning Groups. Kate Burgess: Locality Commissioning Manager, Lancashire County Council. Deborah Howe Adult Community Services , Lancashire Care Foundation Trust

  3. …The Context & Journey. ..

  4. Urgent Care Transformation Programme

  5. Perfect Month • Streamlining Access • IHS Perfect Month • Care Coordinator • CHESS • Winter Planning • Culture Change • Weekly Operational Meeting & Relationships

  6. Key Learning &Outputs ……Some of our biggest wins cost us nothing….. • Ethos of Everyone's has a bed and it is in their own home • Better patient experience • Discharge to assess principle , not assess to discharge • Direct therapy to therapy referrals • Achievement of the four hour target • Inception of seven day services … • No blame culture • Collective responsibility “its our target” • Action focused weekly operational meetings

  7. ..Next Steps • Keep our patients at the heart of what we do , involve them in the shaping of our services • Build on the achievements and learning from Perfect Month • The Urgent Care Transformation program and 7 day services are interdependent to achieve success • It is a long Journey … but we are all committed to the same direction utilising opportunities along the way..

  8. …and finally

  9. Any Questions ?

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