New Look of CHAMPS

1. New Look of CHAMPS “Working to protect, preserve, and promote the health and safety of the people of Michigan by listening, communicating, and educating our providers, in order to effectively resolve issues and enable providers to find solutions within our industry. We are committed to establish customer trust and value by providing a quality experience the first time, every time.” -Provider Relations

2. Helpful Hints • CHAMPS new look is accessible from multiple web browser platforms (Safari, Mozilla Firefox, Google Chrome etc.) • With the new CHAMPS screens there are new features that allow providers to bypass the main page which house important alerts. Please make sure you have alternate methods of being alerted (Listserv, Biller B Aware).

5. Current CHAMPS

6. New CHAMPS as of 9/27/14

7. Current CHAMPS

8. New CHAMPS as of 9/27/14

9. My Inbox Options available within the My Inbox tab

11. Provider Options available within the Provider tab

13. Claims Options available within the Claims tab

15. Member Eligibility Inquiry

17. Prior Authorization Options available within the Prior Authorization tab

19. External Links Links to other applications accessible to providers

21. Code Category New option within DDE, Claim Adjust and Claim Inquire screens

27. Professional adjustment screen

28. Institutional adjustment screen

30. Professional claim inquire

31. Institutional claim inquire

32. Filter New option of saving and deleting personal filters

40. Notepad New feature that allows an electronic sticky note

42. Favorites ~ Add New feature that allows frequent functions to be saved and accessed from the domain selection page

48. Favorites ~ Delete Deleting a previously saved favorite

50. Provider Resources www.michigan.gov/medicaidproviders Provider Support 1-800-292-2550 ProviderSupport@michigan.gov Note - Evaluation Form – Important