Units of Study – Certificate

1. Apply Communications Management TechniquesUnit GuideCertificate IV in Project Management 17871Qualification Code BSB41507Unit Code BSBPMG406A

2. Units of Study – Certificate Units in the Certificate IV of Project Management

3. Apply Communications Management Techniques On completion of this unit you will – • have the skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project lifecycle. • be able to assist the project team to plan communications • This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

4. Elements of Competency • Each unit of study is composed of elements of competency • Apply Communications Management Techniques comprises 4 elements of competency – • Contribute to communications planning • Conduct information management activities • Communicate project information • Contribute to assessment of communication effectiveness • Elements of competency are further broken down into performance criteria, these can be found on the next slides

5. 1. Contribute to Communications Planning • Identify, source and contribute relevant information requirements to initial project documentation • Contribute to developing and implementing the communications plan and communications networks

6. 2. Conduct information management activities • Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle • Maintain information to ensure data is secure and auditable

7. 3. Communicate project information Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information Ensure reports are written and released in accordance with authorisation, or drafted for release by others Seek information and advice from appropriate project authorities when in doubt

8. 4. Contribute to assessment of communication effectiveness Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities Report communication management issues and responses to higher project authorities for application in future projects

9. Associated Readings • Mandatory – • PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5 • Recommended – • Learning Guide 1 – Define Project, page 6 • Learning Guide 2 – Develop Project Plans, pages 14 and 15 • Learning Guide 3 – Administer & Monitor Project, pages 11 and 12 • Learning Guide 4 – Finalise Project, pages 6 and 7 • Learning Guide 5 – Review Project, pages 2 to 8

10. Learning and Assessment Activities Forums -during weeks 11 and 12 • Project Communication • Quiz –due week 12 • Project Communication

11. Team Assignment Criteria

12. Best wishes for your studies Crows Nest TAFE and the Business and Commerce Business Line of the Northern Sydney Institute wish you success in your studies!