Speech Department Assessment for 2016/2017

1. Speech Department Assessmentfor 2016/2017 Melissa Johnson Mayra Holzer Beth Perrell Tracey Council

2. Preview • Background information on Courses Assessed (SPC 1608 and SPC 1017) • Targeting the At-Risk Student Population • Fundamentals of Speech (SPC 1608) Assessments and Results • Discussion and Action Plan • Interpersonal Communication (SPC 1017) Assessments and Results • Discussion and Action Plan • Questions?

3. Background Information Cont. Fundamentals of Speech (SPC 1608) • History of Assessment • Has evolved over 7 years • Outcomes: • Develop, organize, and support the verbal message • Use critical thinking skills when preparing and delivering persuasive messages

4. Background Information Cont. Interpersonal Communication (SPC 1017) • History of Assessment • 3 years • Outcomes: • Students will demonstrate interpersonal communication competence

5. Focus on At-Risk Students • Part of 5 Year Impact Plan (Strategic Initiative set by the Board in Jan.’17) Categories 1. Students who are not successful in any of their first five courses 2. New students who are attending college for the first time

6. Categories of At-Risk Students cont… • Students taking mathematics who have been identified as being in need of support • Students who are among those that have declining rates of persistence, such as African American males.

7. SPC1608 At-Risk Students

8. SPC1017 At-Risk Students

9. Other Speech At-Risk Student Data • Plan to further examine at-risk data for category #1 and #2 • Historically, students take SPC courses in their first year in college (category #2) Think about this data as we explore our assessment plans for both SPC1608 and SPC1017

10. Fundamentals of Speech (SPC 1608)

11. Interpersonal Communication (SPC 1017)

12. Competent Communicator 5 Characteristics: • Adaptability • Cognitive Complexity • Empathy • Ethics • Self-Awareness

13. 1017 Assessment History • Fall 2014 – Spring 2015 • Liza and Tina created 40-statement Self Assessment on the 5 Characteristics of a Competent Communicator • Consulted with Kory Floyd • Summer 2015 • Piloted Self-Assessment (Pre- and Post- ) • Worked with Statistics Consultant • Fall 2015 • Expanded Trial (Pre- and Post- ) • Built assessment into Qualtrics

14. 1017 Assessment History • Spring 2016 • Implemented college wide (Pre- and Post- ) Assessment Day 2016 -Based on results from college wide survey, faculty decided to focus on self-awareness

15. 1017 Assessment Plan Fall 2016 -Reviewed and edited statements on self-awareness tool -Reviewed resources on self-awareness -Created LibGuide with activities on self-awareness • Spring 2017 • Launched pre- and post-test survey college-wide • Reviewed data

16. Self-Awareness Response Rates *1260 Students Originally Invited

17. How To Increase Response Rates Suggestions for improving student response rates?

18. I reflect on how others may perceive what I say. 2 PreTest Post Test

19. I am mindful of how others react to my words during a conversation.. 9 Pre Test Post Test

20. 10 I’m effective in knowing what to say and how to say it. Pre Test Post Test

21. I consider the effectiveness of my words as I am saying them. 23 Pre Test Post Test

22. I speak without thinking about the impact of my words.  22 Pre Test Post Test

23. I am able to objectively reflect on my feelings and examine them. 27 Pre Test Post Test

24. Self–Awareness Results

25. Next Steps for SPC1017 • Conduct a reliability test on current statements to narrow down to 10 • Add case scenarios to target specific skills

26. Next Steps for SPC1017 • Need to focus on how our assessment helps the at-risk student population • Students are receiving a lot of e-mail at the end of semester (SFI, post-test) • Create intervention for how this will help student learning

27. Questions?