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Unnatural Resources : Dynamics in the 21 st Century Workplace. Environmental Scan. The 21 st Century global village The contemporary workplace The modern day government leader. The New Village. Demography is Destiny. Longevity The age wave Changing family structures
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Environmental Scan • The 21st Century global village • The contemporary workplace • The modern day government leader
Demography is Destiny • Longevity • The age wave • Changing family structures • Changing psychic motivators
Implications of the Age Wave Recruitment and retention issues Widely diverse ages within teams Challenges for supervisors Potential for communication problems Potential for conflict within teams Potential to misunderstand constituents
The American Mosaic • A “minority-majority” America • Energized immigration • A female workforce • Multicultural workforce
The 21st Century Workplace • Radical changes in the nature of: • Work • The workplace • The workers
From Manual to Mental • Increased importance of knowledge work • Moving into the global village • More “unknown” than “known” • Short cycle on obsolescence
The Technological Tornado • Families • Workplaces • Individuals
24…7…365…….. and the 31 hour day • Ability to work all the time, from anywhere in the world • Difficulty in “turning work off” • Unclaimed vacation time • “Crackberry” addiction • Runaway multi-tasking • Disappearance of “down time”
Shamrock Organization Fewer permanent employees More outside partners More “just in time” workers
“The major cause of stress is reality.” - Lily Tomlin
Blueprint for the ModernOrganization • Flat structures • Abandonment of silo thinking • Consummate at building and maintaining relationships • Constant thirst for knowledge and self-growth • Focused on influence, not power
21st Century Leadership Advantage • 70% of essential work performance competencies are emotional, not technical • Emotional competencies are twice as important in contributing to excellence as intellect and experience • EQ Peter Principle – “too much college and too little kindergarten”. • Increasing crisis of rising IQ, diminishing EQ
Overall Conclusion At best, IQ contributes 20% to the factors that determine LIFE success, which leaves 80% to other forces.
Good Won’t Be Good Enough Good is the enemy of great. -Jim Collins Good to Great (2001)
What Got Us Here Won’t Get Us There. - Marshall Goldsmith
In the end, you only hit what you aim at. -Henry David Thoreau
Thank You! • For more information, please contact The Whitten Group, P.A. 601-707-0580 601-707-0579 fax www.thewhittengroup.com amy@thewhittengroup.com