Presentation Transcript

1. Spouse Information Meeting (SIM) September 2013
2. SIM Agenda Opening Remarks (USAG-HI Commander / Senior Spouse) Spotlight Brief – Update on US Army Health Clinic – Schofield Barracks Spotlight Brief – Housing Utility Brief One Item of Interest to All (Service Providers) SIM Topic Annual Planner (Facilitator) Closing Remarks (USAG-HI Commander / Senior Spouse)
3. Spotlight Brief #1 UPDATE ON U.S. ARMY HEALTH CLINIC (SCHOFIELD BARRACKS)
4. US Army Health Clinic Schofield Barracks Supporting each Warrior, Family and Community with sustainable services, ensuring power projection readiness from Hawaii 4 September 13
5. 4 September 13 Mission: Take care of the patient (selfless service) Take care of each other (respect) Do the right thing (integrity) Vision: To be the Pacific Region’s medical home of choice
6. What is a PCMH? 4 September 13 Patient centered medical home: healthcare centered on the patient Supports Surgeon General’s vision of moving from a healthcare system to a system of health Proactive, preventative measures getting into the “life space” to support health of patients and communities A team of providers
7. Meeting the Mark 4 September 13 December 2012: Family Medicine Clinic receives NCQA level III recognition August 2013: Pediatrics Clinic receives NCQA level III recognition Pending: Soldier centered medical homes working towards NCQA recognition
8. Health Highlights 4 September 13 Expansion of Family Medicine to three patient centered medical homes: Red, White, and Blue Expansion of Pediatrics to two patient centered medical homes: Honu and Gecko Incorporation of Relay Health; asynchronous method to allow better communication with healthcare team Addition of an adolescent medicine physician Women’s Health and Behavioral Health part of patient-centered medical homes
9. 4 September 13
10. Flu Season 4 September 13 Flu vaccine will be available shortly Family Medicine, Pediatrics, and Soldier Medical Homes each have immunization clinic No appointments are needed; just walk in and get vaccinated
11. Spotlight Brief #2 Housing Utility Brief
12. Resident Energy Conservation Program (RECP) Property Training – Program Overview August 2013
13. Resident Energy Conservation Program (RECP) An OSD memorandum dated September 8, 1998 set forth a policy for the payment of utilities in privatized housing and strive to achieve energy efficiency in privatized homes. The program is mandated by the Department of Defense and congressionally supported. Residents are responsible for paying their utility costs that are above their Monthly Utility Usage Target. Residents consuming a normal level of energy for their residences will incur no out-of-pocket monthly cost. Residents consuming below their Monthly Utility Usage Target will receive a refund. This is not a Lend Lease or an Island Palms Communities policy.
14. Purpose of the Program Compliance with OSD mandated program. Conservation decreases the national dependence on foreign oil and conforms to our national policies.
15. Why Conserve? Residents typically consume more energy when not responsible for utilities (included in rent.) Studies show that when residents are responsible for the utilities they consume, usage drops 18-30%. Those who conserve will be financially rewarded. Savings in energy costs will go to residents by providing improved housing and ancillary facilities.
16. Utility Baseline Groups Homes are placed into a “like type” utility baseline groups: Neighborhood Square Footage Number of Bedrooms Year Built Type of Construction Comparable home utility performance. Measured consumption will be used to establish a separate Monthly Utility Usage Target for each baseline group every billing cycle . Accounts for weather. Only similar homes will have the same Monthly Utility Usage Target.
17. Calculation Actual monthly utility consumption is captured. Average consumption is calculated monthly by group Removed (only from average calculation): Remove top & bottom 5% of high/low users Unoccupied or partially occupied (move ins & outs) do not impact the average Remove homes with zero consumption Calculate average of current utility consumption Although they do not effect the average, the above still receive consumption statements This is the Monthly Utility Usage Target Average consumption is multiplied by the current rate. A 10% buffer is set above and below the Monthly Utility Usage Target
18. Billing Cycle Minol will mail a monthly statement reflecting the resident’s energy usage in comparison to the Monthly Utility Usage Target. Residents consuming below the Monthly Utility Usage Target and below the 10% buffer = REBATE. Resident consuming above the Monthly Utility Usage Target and above the 10% buffer = CHARGE (out of pocket). Action trigger of $50.00 Resident does not pay nor receives a rebate until the trigger amount is reached. Trigger amount is an accrual and will roll over each month until amount is reached.
19. Monthly Utility Usage Target + AMT DUE + $50.00 TRIGGER Accrues each month until amount reached $50.00 NO ACTION ZONE BUFFER or GRACE ZONE 10% 10% MONTHLY UTILITY USAGE TARGET BUFFER or GRACE ZONE 10% 10% - REBATE - $50.00 TRIGGER Accrues each month until amount reached $50.00
20. Billing Distribution
21. Sample Statement Statement Activity Current Charge Detail Current Month Comparison 13 Months of Graphical Data 6 Months of Historic Data Meter Detail
22. Resident Billing Service Minol Direct ™ Resident Access 24/7 Secure Access Minol Resident Call Center Monday thru Friday 7am to 10pm CST Agents have an average of 12 years customer service experience Multi-lingual resident relation’s team
23. Minol Direct™ Resident Access: View and/or reprint statement (s) View all charges and/or payments at a glance Pay online Update account information
24. Payment Options Mail in payment Online Banking Pay by Credit Card ($3 Convenience) Pay by E-Check (no Convenience)
25. Rebate Opt In/Opt Out Applies rebates to accounts Twelve month period Reconciled : Opt In Move out
26. Daily Usage
27. Conservation Air Conditioner and Heating Keep filter clean and change monthly. Make sure air outlets/inlets are unobstructed. Set thermostat higher/lower per season: Air conditioning = 76-78 degrees Heating = 68-72 degrees Appliances and Devices Unplug smaller appliance when not it use. Wash and dry only full loads of laundry using the coldest setting possible. Use the dishwasher for full loads only and use air dry option instead of heat dry feature. Lighting Turn off all unused lights. Use CFL bulbs.
28. Energy Use in the Home
29. Vampire Electricity A large number of electrical products—TVs, microwave ovens, computers, monitors and phone chargers —cannot be switched off completely without being unplugged. These products draw power 24 hours a day, often without the knowledge of the consumer. We call this power consumption “standby power.” A typical American home has forty products constantly drawing power. Together these amount to almost 10% to 20% of residential electricity use. Vampire Electric is estimated to cost US consumers $3 billion a year. References: http://www.energystar.gov/index.cfm?c=about.vampires http://standby.lbl.gov
30. Vampire Electricity
31. Smart Strip The Smart Strip monitors power consumption and can sense the difference between when computers and other devices are on or off. Upon figuring this out, it auto-switching technology automatically shuts down devices that are not in use, eliminating the idle current drawn from them. A Smart Strip normally pays for itself in as little as six weeks. References: http://www.treehugger.com http://www.energystar.gov/index.cfm?c=about.vampires
32. Kill A Watt® The Kill A Watt can monitor the energy eaters in our homes and cut down our electric bills at the same time. Plug whatever item you want into the device and it will tell you the efficiency of that item by displaying the kilowatt per hour. This device will help you determine which items are costing you the most to run. References: U.S Department of Energy Report
33. Questions
34. Minol USA Corporate Headquarters Minol Center 15280 Addison Road, Suite 100 Addison, TX 75001 Phone: 972.386.6611 Toll Free: 888.766.1253 Fax: 972.386.7711 www.minolusa.com
35. One Item of Interest to All (North Service Providers)
36. One Item of Interest to All (South Service Providers)
37. SIM Topic Annual Planner
38. End of Brief INSTALLATION MANAGEMENT COMMAND “Sustain, Support and Defend”
39. Family and MWR September Community Programs Supporting each Warrior, Family and Community with sustainable services, ensuring power projection readiness from Hawaii As of: 5 Sep 13
40. Family and MWR August Community Programs September 1st Operation Rising Star Registration @ Nehelani, Schofield Barracks September 7thLadies Golf Clinic @ Leilehua Golf Course September 8th NFL Sunday Ticket Begins @ TROPICS Warrior Zone September 9th “Monday Dollar Days” Starts @ Schofield Bowl September 12thClay Hand Building Workshop @ SB Arts and Crafts Center September 18thManga Club Meeting @ SGT Yano Library As 5 Sep 13
41. Family and MWR August Community Programs September 19th Sea Life Park Presents “Sharks and Rays” @ SGT Yano Library September 20thLei Making Workshop @ SB Arts and Crafts Center September 21stCYSS National Day for Kids @ Schofield Barracks School Age Center September 27th Hawaiian Luau Lunch Buffet @ Kolekole Bar & Grill (Nehelani) and Mulligan’s Bar & Grill (Hale Ikena) September 27thUSARPAC Pay Day Scramble @ Nagorski Golf Course, Fort Shafter September 28thDrags n’ Drifts Car & Bike Show @ TROPICS Warrior Zone As 5 Sep 13
42. Family and MWR August Community Programs NEW Activities NEW! Preschool Story Time @ SGT Yano Library NEW! SKIES Unlimited Drivers Education Programs NEW! CYSS SKIES Unlimited School of Sports & Fitness Programs @ Schofield Barracks & AMR Studios NEW! Big Brother Big Sister Military Mentoring Program Registration @ CYSS School Liaison Office NEW! CYSS SKIES Unlimited FREE Classes for Teens @ Schofield & AMR NEW! Transparent Language Online @ Army Hawaii Libraries NEW! CYSS SKIES Unlimited School of Academics Classes @ SKIES Studios SPECIAL EVENTS & ACTIVITIES September 26thFamily Bowling @ Schofield Bowling Center Visit : himwr.com For additional information and other programs As 5 Sep 13
43. As of: 30 Aug 13