50 likes | 65 Views
Enhance service efficiency by analyzing waiting line models and improving queue structures. Understand elements like arrival rates, service times, and population types to address system bottlenecks effectively. For the comprehensive file, visit www.mb.ipb.ac.id.
E N D
Waiting Line Models for Service Improvement Model Antrian untuk Perbaikan Pelayanan
Elements Of Waiting Line Analysis • Queue a single waiting line • Waiting line system arrivals servers waiting line structures
Calling population • source of customers • aninfinite population assumes such a large number of customers that it is always possible for one more customer to arrive to be served • a finitepopulation consists of a countable number of potential customers • Arrival rate, l • frequency of customer arrivals to system • typically follows Poisson distribution
Service time • often follows negative exponential distribution • average service rate = m • Arrival rate must be less than service rate or system never clears out (l < m)
Untukmelihat file lengkapnyasilahkanmenghubungikamidiwww.mb.ipb.ac.id