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eReader Training. Melissa Brisbin. Agenda. Benefits of training Training staff Training the public Tips and online resources. What many people believe…. Training is wasted time. I know enough already. This training won’t give me any recognizable benefit.
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eReader Training Melissa Brisbin
Agenda • Benefits of training • Training staff • Training the public • Tips and online resources
What many people believe… • Training is wasted time. • I know enough already. • This training won’t give me any recognizable benefit. • I’m retiring soon; I’m too old/specialized/technology-limited to learn this; this is over my head. • Training reveals how uninformed I am. • I can’t do this.
Benefits of training • A stronger, more thoughtful staff • A more informed patronage • Sharing the wealth of knowledge • Inspiring cross training • Promoting life-long learning as a work-style • Libraries are learning organizations, and training is an opportunity, platform, and vehicle for learning. • Trainer as filter and expert. • Familiarity breeds competence. • http://www.referenceforbusiness.com/encyclopedia/Thir-Val/Training-and-Development.html#b
On training staff • Group setting followed by supplemental, if necessary, one-on-one sessions • Go over the basics: • Registering ADE on a PC • Transferring e-content • Downloading the OverDrive Media Console App • Take advantage of Barnes & Noble for Nooks
Training Staff • Document any troubleshooting or variances of devices and store them in an accessible area for all staff. • Have manuals available
Resource for professionals who review books, i.e. publishers, librarians, reviewers, bloggers. • Allows users to receive advanced copies of ebooks. • http://www.netgalley.com/
Net Galley-Devices • http://www.netgalley.com/about/devices/ • PC you need ADE • iPad, you need Bluefire
Training the Public • Workshops: • Be prepared for several types of eReaders. • Be aware of the various levels of comfort patrons have with regards to technology. • Offer handouts and links to information post class. • One-on-one training is a great way to follow up with patrons who are lacking confidence. • Request feedback from participants, e.g. survey.
Training the Public • Must have each patron bring in their own device and laptop if they plan to download. • Stay with the basics; don’t overwhelm with too much detail. Image Source: http://www.barnesandnoble.com/u/NOOK-Bundle-NYT/379003397
Tips and Online Resources • Sacramento Public Library • http://www.saclibrary.org/?pageId=1591 • Excellent example of documenting devices, including staff procedures. • Provide a cheat sheet for each device. Image from Sacramento Public Library : http://www.saclibrary.org/file/586.pdf
Tips and Online Resources B & N’s Navigating Your Nook, Source: http://www.youtube.com/watch?v=VkaBD90cyUM
Tips and Online Resources Maryland Digital eLibrary Consortium, “Downloading Free eBooks from the Library to your Kindle,” http://www.youtube.com/watch?v=VkaBD90cyUM Longmont Public Library, “Using Overdrive - Downloading eBooks to Amazon's Kindle or Kindle Reading App,” http://www.youtube.com/watch?v=UfYTKSodrBc
Tips and Online Resources • Do not wait for the need to arise before becoming familiar with the device. • Take note of what devices your community (patrons, staff members and stakeholders) are talking about, asking for, and/or questioning.
Sites • The UnQuiet Librarian, http://theunquietlibrarian.wordpress.com/ • Librarian in Black, http://librarianinblack.net/librarianinblack/ • Librarian by Day, http://librarianbyday.net/
Sites • Mashable, http://mashable.com/ • TechCrunch, http://techcrunch.com/ • MediaBistro, http://www.mediabistro.com/ (includes a free eBook of the day) • C|Net, http://reviews.cnet.com/2001-3508_7-0.html?tag=hdr;brandnav • TNT, http://twit.tv/show/tech-news-today • Amazon, http://www.amazon.com/b/ref=sa_menu_lapnet9?ie=UTF8&node=2956501011
Thank You • Melissa Brisbin Cape May County Library, Cape May, NJ melissab@cmclibrary.org 609.463.6380