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Challenges on cutting red tape. How to communicate with stakeholders?. Rotterdam, March 1st 2007. State secretary for administrative simplification, attached to the Prime Minister. Vincent Van Quickenborne. Q. Deregulation ? Cut down number of public servants? Pay less taxes?
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Challenges on cutting red tape How to communicate with stakeholders? Rotterdam, March 1st 2007
State secretary for administrative simplification, attached to the Prime Minister Vincent Van Quickenborne Q
Deregulation ? • Cut down number of public servants? • Pay less taxes? • Make life easier for civil servants?
Horizontal structural projects Minister’s action plans Action plan Agency administrative simplification Simplification programme
Q KAFKA
Involve stakeholders (Citizens, businesses & civil servants) Input simplification programme (trigger: E-id card reader)
Citizens Businesses Civil servants Businesses Citizens Businesses Civil servants index award contact point museum measuring model report test Civil servants Citizens Businesses Civil servants Civil servants KAFKA
Success factors • Striking brand name • Political “face” • Triggers • Results (success stories) • Consistency • Involvement of stakeholders
www.kafka.be www.simplification.be Kathy.vanhoorne@premier.fed.be