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Improving web forms usability. Jenny Hertel User Experience Analyst Process eXperience Architecture Group Indiana University. usable@indiana.edu
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Improving web forms usability Jenny Hertel User Experience Analyst Process eXperience Architecture Group Indiana University
usable@indiana.edu • The Process eXperience Architecture (PXA) Group of Indiana University assists IT teams in improving the user experience of their products and services through a variety of user-centered design and evaluation methods, including: • Expert Reviews • Information Architecture Reviews • Design Critiques • Prototypes and Mockups • Focus Groups • User Testing
Ask only one question at a time(and make sure it’s easy to understand)
Provide ‘just-in-time’ instructions or tool tips (but only if they’re reallyneeded)
Thank you! usable@indiana.edu Jenny: jlb3@indiana.edu P.S. Check out the newly-formed IxDABloomington Chapter: http://www.ixda.org/local/ixda-bloomington