1 / 55

Topics:

Topics:. Human Resources Management Practices of “Robi”. Robi Network. Background of the Report.

edan
Download Presentation

Topics:

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Topics: Human Resources Management Practices of “Robi”

  2. Robi Network

  3. Background of the Report • Modern communication plays an important role in the economic development of a country. we placed by business department at Axiata (Bangladesh) Limited (ROBI) as a part of our study program consisting of a major in depth study of the major activities of the telecommunication industry like ROBI. Practical knowledge is fundamental for the application of the theoretical intelligence.

  4. Objectives of the Report To analyze Employee Satisfaction of “ROBI” To analyze Employee Relationship of “ROBI” To analyze Employee Branding of “ROBI” To analyze the Recruitment Process of “ROBI”.

  5. Methodology of the Report Sources of Information Primary sources 1) Observation 2) Personal interview 3) Through personal acquaintance with the people at HR Division 4) By participate in the recruitment and selection process Secondary sources 1) Information from web. 2) Newspapers Clips. 3) Journals. & 4) HR Books

  6. Limitation of the Report • Time Frame. • Access to more internal information. • It was really difficult for me to accumulate confidential financial data. • Bureaucracy. • Use of biasness and references in the recruitment.

  7. Background of “Robi” • Axiata (Bangladesh) Limited is a dynamic and leading countrywide GSM communication solution provider. It is a joint venture company between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. Axiata (Bangladesh) Limited, formerly known as Telekom Malaysia International (Bangladesh), commenced its operation in 1997 under the brand name ROBI among the pioneer GSM mobile telecommunications service providers in Bangladesh.

  8. Vision & Mission of “Robi” Vision • To be a leader as a Telecommunication Service Provider in Bangladesh Mission • ROBI aims to achieve its vision through being number ‘one’ not only in terms of market share, but also by being an employer of choice with up-to-date knowl • edge

  9. Shareholdings • Axiata (Bangladesh) Limited is a Joint Venture company between Axiata Group Berhad(70%) and NTT DOCOMO INC. (30%)

  10. Management Profile of “Robi”

  11. Division & Department of Axiata Bangladesh (AXB) Ltd. • Finance Division • Commercial Division • Information Technology Division • Technical Division • Human Resources Division • Revenue Assurance Department

  12. Marketing Mix: • Product • Price • Promotion • Place/ Distribution

  13. The way Axiata (Bangladesh) Ltd. defines business • Axiata (Bangladesh) Ltd. is the Digital Cellular Telephony Business. With a technological development in future, Axiata (Bangladesh) Ltd. will adopt any cost effective and more efficient technology to provide state of the art and comprehensive service to its customers

  14. Long-Term Vision of the Company: • ROBI strongly believes that subscribers are their most valuable assets. They have a strong Customer Service Center. To always be with their customers the ROBI "Help Line' is there.

  15. Products & Services of ROBI • Pre-paid • Post-paid • International roaming • Music • Entertainment • Downloads • Internet & Data Services • Messaging

  16. Human resources management • Human resources management (HRM) is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce.

  17. ROBI Human Resource Division Robi Human Resource system is one of the best systems in Bangladesh. The strategy of Human Resource Division is followed from AXIATA strategy. The strategy that followed by HR is described bellow • Vision • An Organization, • A Culture, • Leaders • Language • People

  18. Salary & Benefits Monthly salary will be transferred to employee individual salary account on 25th of each month with other allowances less deductions such as income tax, contributory provident fund etc. • Other Variable Bonus • Allowances • Festival Bonus

  19. Career Development Through appraising their performances & providing with knowledge & skills through proper training and Development programs. • Induction • Performance Appraisal • Organizational Development • Promotion • Motivation • Performance Bonus • Reward & Recognition • Safety & Security

  20. Social & Voluntary Activities • Donation ROBI provided charity Mobile Plus connection to the ABlood Donation for their outstanding contribution to the society. njumanMufidul Islam, Lions Eye Hospital and Shandhani • Scholarship Program students for high quality academic programs in Multimedia University (MMU) of Malaysia. Every year, we send three students for studying in IT, Engineering and BBA under the scholarship program.

  21. Discipline • ROBI follows systematic methods (Show cause, personal hearing, suspension, enquiry, and punishment) while taking disciplinary action against any accused employee as per law of the land.

  22. Punishments: The measurement of punishment should be proportionate to the severity of the offence committed. The punishments could be as follows: • Written Warning; • the employee without notice • Suspension without pay for a period not exceeding 7 (seven) working days;

  23. Retirement Optional RetirementCompulsory Retirement • Male 50 Years 58 Years • Female 45 Years 58 Years

  24. Recruitment & Selection at ROBI • As we know, Recruitment refers to the process of finding possible candidates for a job or function, usually undertaken by recruiters. • Recruitment and selection is one of the most important for every employee. Cause by this company makes a person as the member of it

  25. Role of Human Resources in Recruitment & Selection Process: In recruitment and selection process the main role is played by HR division. The process is start with manpower requisition and end with appointment. For a better recruitment and selection process HR arrange done some task like • Collecting suitable and better CVs • arranging written exam • arranging interviews • ensure medical tests • appointment letter and others

  26. Basic Rule of Recruitment in ROBI

  27. Human Resource planning • Recruitment and Selection are not simply mechanisms for filling vacancies rather they are viewed as the key factor for suitable placements. With a view towards placing the right person at the position,

  28. Manpower Requisition: Requisition form contain some information like • Name of the position • Status of the employment • Job description • Job specification • Approval of the MD

  29. Recruitment Sources Internal Sources Recruitment from the internal source may be through Promotion or delegating individuals with new assignments. In internal source ROBI consider mainly three types of employees: • Contractual • Part-Time • Interns

  30. Recruitment Sources The external job market. In short external sources mean collecting CVs from outside. ROBI collect a lot of CVs from outside. Recruitment from external sources will be through • Executive search – for Senior Managers and Above Positions. • Advertisements - managers and below positions.

  31. The CVs are collect by following ways: • HR CV Box • Advertisement • Internet Job Sites • Employee Reference • Universities • Career Fair or Job Fair • Other

  32. CV Box of ROBI HR: There is a Box for CV in ROBI HR. In that box anyone can drop his or her CV in anytime

  33. Advertisement Advertisement is a well known and world wide accepted source of recruitment. Like other company ROBI also use this source for recruitment. The main rules for advertisement in ROBI are Newspaper Advertisement will be posted on the national dailies

  34. Internet: • Internet advertisement is another new source of Recruitment. Now a day every employee has a website and they collect CVs by internet. Ever there is lots of job website and company can send advertisement over there

  35. Employee Reference: • The internal employees know how to do the work so he can easily understand who can do the work. • Employee Referrals may be collected through circulation of advertisement to all employees. ROBI consider employees reference because it got some advantage,

  36. Universities: • Universities are big sources of recruitment. There are many public as well as privet universities send CVs for job. When students completed their courses, universities send their CVs to ROBI for internship. And sometimes they send CVs for job also.

  37. Career or Job Fair: • This is another big source of recruitment. By participating in fair or sponsoring fair ROBI gets a lot of CVs. ROBI participate in many fair like

  38. Screening of Candidates • Following publication of Job Vacancy, concerned Divisional/ Department Head and HR Division will scrutinize the applications and short list candidates for inviting to oral interviews or written tests where applicable.

  39. Written Exam • For every job ROBI HR arrange a written exam for candidates. The written exam is must for each and every candidate

  40. Oral Interview Preliminary Interview: • Conducted by the respective immediate Manager, another member from cross functional area & HR. Second Interview or Final Interview: • Conducted by next level managers along with the respective Divisional/ Departmental Heads.

  41. Pre-interviewForm A Pre-Employment Form generally contain the following Personal Information • Name • Father’s Name • Mother’s name • Permanent address • Present address • Date of birth • Contact number • Educational Background • Job experience • Reference

  42. Practical Test: ROBI take some practical for the technical candidates. Basically technicians have to face this test. This test is called “tower Test”.

  43. Final Selection This time HR discuss about few things like: • Terms and condition of company • Salary and benefit • Joining

  44. Final Approval: Like the requisition for appointing candidate the approval of MD is needed. This time HR sends the approval to MD that these candidates are selected in interview for this position and they are going to appoint these candidates for the post.

  45. Medical Test: When the MD approved the appointment of the candidate HR call the candidate for a medical check up. The candidates have to collect a letter for medical from HR and go for the medical test.

  46. Reference Checks • When a candidate is selected for the job, his or her given reference has been checked by HR. Reference check may be conducted by HR Division upon acceptance of offer.

  47. Appointment or Offer Letter: At last the after the medical test and reference checked, the offer letter for the candidate has been issued. After that the candidate gets the call that he or she has been appointed and he or she has to collect the letter from HR.

  48. Acceptance of Offer Letter & Joining Procedure: The joining also has some procedure. In time of joining at first the candidates have accept the offer letter by signing it. Then he or she has to fill up some forms like, • - HRIS form • - ID Card form • - Declaration

  49. Recruitment Cycle: Human Resources Division will take maximum 50 days to complete a recruitment process. The break down of the 50 days as follows:

More Related