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Pierre Schoonraad

Pierre Schoonraad. Insert Topic: ICT Innovations in the Public Sector. Date: 22 October 2013 Track: Government Enabled by Innovation. Content. Background Why do we innovate? ICT Innovation Areas of interest / trends Current CPSI projects Expectations. Background.

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Pierre Schoonraad

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  1. Pierre Schoonraad Insert Topic: ICT Innovations in the Public Sector Date: 22 October 2013 Track: Government Enabled by Innovation

  2. Content • Background • Why do we innovate? • ICT Innovation • Areas of interest / trends • Current CPSI projects • Expectations

  3. Background • CPSI – Facility of the whole of Government to entrench culture and practice of innovation in the public sector • Innovation ≠ ICT • ICT as an enabler of innovation, many innovations non-technological • Category in our Annual CPSI Public Sector Innovation Awards – 11years of observing ICT innovations

  4. Why do we innovate? • Not because there is now technology available • Citizens are sophisticated and expect more • (Criminals too and exploit our vulnerabilities) • Doing more with less (efficiency) • When what we have done before is not working (effectiveness) • When Technology offers new possibilities to improve services

  5. What is “ICT Innovation” • ICT as a term somewhat outdated • Whereas ‘ICT’ captured the convergence of Information and Communication technologies, we now have the convergence of many more technologies, including photography, navigation, music, bio-medical, etc. • Innovation vs Invention

  6. Trends • Open Innovation • Need platforms, access to data & OSS • E.g. Proctor & Gamble • “PeopleConnect” (internal “Facebook”) • Connects 138,000 employees,160 countries to share ideas and expertise; explore opportunities and overcome challenges; collaborate on projects. • Cross-sectoral solutions • E.g. Lodox – from mining to cutting edge health care (even featuring on Grey’s Anatomy) • Health to Crime prevention

  7. Trends • Agile development • Emphasis on solutions that work, not pre-packaged • Specific outcomes within specific time-frames • “Hacking”, hackathons and accelerators (part of the Open paradigm) • Exploratory programming and hardware configuration / re-assignment • Short timelines from idea to final product • Further development through accelerators

  8. Trends • Combining disruptive innovation with efficiency innovation (Clayton Christensen) • Using efficiency innovations to create savings • Using savings to fund disruptive innovations • Disruptive innovations to improve service delivery

  9. Current CPSI Initiatives • Honeydew Policing • Best practice (NYC) • Adapted and contextualised (SA Priority crimes, unique features of the cluster) • Agile Development • Interoperability of existing and new systems • PPP

  10. Current CPSI Initiatives • Cooperative Inland Waterways Safety Project • Cooperative model – only government • Policy implementation • ICT and non-ICT • Testing and adapting solutions then tender • Strong project management methodology

  11. Current CPSI Initiatives • Partnership with The Innovation Hub • Leverage Innovation Exchange and GAP • Innovation Exchange (www.exchange.theinnovationhub.com) • Open Innovation platform based on Nine Sigma methodology • Provide access to “Open innovation eco-system” • Seekers of solutions meet innovators • GAP (Gauteng Accelerator Programme) • Competition around government challenges • ICT (focus on Mobile), Medical, Green, Biosciences

  12. Current CPSI Initiative • Energy Efficiency at Helen Joseph Hospital • Average cost of electricity: R1m per month • Potential savings: R3m per year • ICT to measure trends and consumption • Combination of ICT (building management) and non-ICT solutions (behavioural change, swop-outs) • Developing a model to leverage efficiency innovation to release funding (actual savings + ESKOM rebates)

  13. Expectations from SITA and CIOs • Affordable BROADBAND • “SITA Cloud” – using redundancies • Procurement of ICT innovations (vs “SITA Tender”) – need a more sophisticated system • Stronger link with NSI – e.g. “Wireless mesh”, Big Data projects of CSIR, SAnote • Funding for ICT innovations and innovators

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