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Introduction to Information Systems

Introduction to Information Systems. Chapter 1. CHAPTER OUTLINE. 1.1 Why Should I Study Information Systems? 1.2 Overview of Computer-Based Information Systems 1.3 How Does IT Impact Organizations? 1.4 Why Are Information Systems Important to Society?. LEARNING OBJECTIVES.

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Introduction to Information Systems

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  1. Introduction to Information Systems Chapter 1

  2. CHAPTER OUTLINE 1.1 Why Should I Study Information Systems? 1.2 Overview of Computer-Based Information Systems 1.3 How Does IT Impact Organizations? 1.4 Why Are Information Systems Important to Society?

  3. LEARNING OBJECTIVES 1. Begin the process of becoming an informed user of your organization’s information systems. 2. Define the terms data, information, and knowledge, and give examples of each. 3. Define the terms information technology, information system, computer-based information system, and application.

  4. LEARNING OBJECTIVES (continued) 4. Identify three ways in which you depend on information technology in your daily life. 5. Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial managers. 6. List three positive and three negative societal effects of the increased use of information technology.

  5. Why Should I Study Information Systems? • Informed User

  6. Traditional Major IS Functions • Managing systems development and systems project management • Managing computer operations • Staffing, training, developing IS skills • Providing technical services • Infrastructure planning, development, control

  7. New (Consultative) IS Functions • Initiating and designing strategic information systems • Incorporating the Internet and e-commerce into the business • Managing system integration • Educating non-IS managers about IT • Educating IS staff about the business • Supporting end-user computing • Partnering with executives • Managing outsourcing • Innovate • Ally with vendors and IS departments in other organizations

  8. Information Systems as a functional area • Other names: • MIS Department • Information Systems Department • Information Technology Department • Information Services Department • Deals with: “Planning for - and the development, management, and use of - IT tools to help people perform all the tasks related to information processing and management” (p.12)

  9. Definition of Information System According to Rainer and Cegielski: Information Systems collect, process, store, analyze, and disseminate information for a specific purpose.

  10. Data vs. Information vs. Knowledge Goal of Information Systems: “economically process data into information or knowledge” Output Process Input Reports, calculations Data, transactions

  11. CBIS • What are Computer Based Information Systems? • What is their purpose?

  12. IT Architecture of Online Travel Agency

  13. IT Components, IT Platform, IT Services, and IT Infrastructure

  14. Business Information Systems Information systems that support a business and its employees Types: Breadth of support (functional area) Functional (or departmental) information systems Enterprise Resource Planning systems (ERP) Inter-organizational information systems E-commerce systems Organizational level (organizational structure) Clerical, operational, managerial, knowledge-work, strategic, etc.

  15. Information Systems Inside Your Organization

  16. Transaction Processing Systems • “Monitor, collect, store, and process data generated from all business transactions.” (p. 280) • TPS must be able to: • Efficiently handle high volumes of data, Avoid errors, Handle large variations in volume, Avoid downtime, Never lose results, Maintain privacy and security, record results accurately and efficiently • Data is collected using Source Data Automation • capture data at its source in a form that can be directly entered into the computer (bar-code scanning technology)

  17. 8.1 Transaction Processing Systems (TPS) Rudy Giuliani checking out of a Wal-Mart using a bar code scanner that produces data captured by a transaction processing system Note: the barcode scanner is an example of source data automation

  18. 9.3 Digital Dashboards • Dashboards: • Provide rapid access to timely information. • Provide direct access to management reports. • Are very user friendly and supported by graphics.

  19. Example of a Dashboard

  20. Executive Dashboard Demo http://www.dashboardcompany.com/demos/DashboardInsight_Brand_Demo.html http://www.informationbuilders.com/rfr/qtdemo/AdvVis_ExecDash/AdvVis_ExecDash.html

  21. How does IT impact organizations? • Impact on Managers • Impact on Employes

  22. Importance of Information Systems to Society • Improved Quality of Life • Robot Revolution • Industrial Robots • Telepresence Robot • Surgical Robot • Improvements in Healthcare

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