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Chapter 2

Chapter 2. Global E-Business and Collaboration. Oracle’s business processes. Business Processes by Area. Systems for different management groups. Systems for different management groups. Enterprise Systems. Enterprise Systems. Other terms.

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Chapter 2

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  1. Chapter 2 Global E-Business and Collaboration

  2. Oracle’s business processes

  3. Business Processes by Area

  4. Systems for different management groups

  5. Systems for different management groups

  6. Enterprise Systems

  7. Enterprise Systems

  8. Other terms • Business Intelligence – data and software tools that are used for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions and found at all levels of the organization/used in systems that support middle and senior management (DSS, ESS) • Digital Dashboard– displays on a single screen graphs and charts of key performance indicators for managing a company • Portal – uses a web interface to present integrated personalized business content • Enterprise– a large organization that uses technology

  9. E-business and e-government • E-business – use of digital technical and the Internet to execute major business processes of enterprise • E-commerce – deals with buying and selling of goods and services over the Internet • E-government – the application of Internet and networking technologies to digitally enable government and public sector agencies’ relationships with citizens, business, and other arms of government

  10. 15 categories collaboration software tools

  11. Common tools for collaboration • Email and Instant Messaging • Social Networking • Wikis • Virtual Worlds • Internet-based collaboration environments • Virtual Meeting Systems • Google Apps/Google Sites • Microsoft Sharepoint • Lotus Notes • Telepresence technology

  12. Other Online collaboration tools

  13. Roles and responsibilities of Info Systems Department • Programmers – write software • System analysis – liaisons between IT and org • Info System Managers – leaders of teams of various IT functions • End user – use the applications that were developed outside of info systems group • CIO – Chief Information Officer • CSO – Chief Security Officer • CKO – Chief Knowledge Officer • CPO – Chief Privacy Officer • CTO – Chief Technology Officer

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