Knowledge Management for Europe and CIS

1. Knowledge Managementfor Europe and CIS RBEC Environment and Energy Practice WorkshopGEF Training and Kyoto Implementation MechanismsAlmaty, September 6-9, 2004 Knowledge Management Team Bratislava Regional Centre UNDP, Europe and CIS km.helpdesk@undp.org www.undp.sk

2. Today’s Session • Rationale for KM initiative • KM and KM cycle • KM focus in ECIS • Communities of Practice • Knowledge Products

3. Why KM? • For UNDP’s capacity development • Better peer networking • Better programming • Better management • Better monitoring & reporting • Professional learning = more efficient & effective UNDP

4. Capture lessons Action reflection notes M & E tools Create tools Find expertise, lessons learned, field practices n o c i t How to Guides r a e c a i l t p i o p Prospectuses n a Mobilise partners Use programming guidelines for design and management + validation of knowledge products g n s i r h a CoP workshops Mailing lists MSI Learning Work spaces What is KM?

5. Business Processes Knowledge Products n Codifyknowledge o KM improves and facilitates c i t r a e c a i l t p i o p n a • sharing • collaboration • learning g n s i r h a CoP Activities How to Manage Knowledge?

6. CO Environment & Energy Democratic Governance HQ • Bratislava • (PSPD) • CO support • Reg. Prog. Management Poverty Reduction Communities of Practice

7. Knowledge Products • Action Reflection Note: Source of lessons learned • How to Guide: Aid for projects/programme design • areas where UNDP has experience • areas with no prior experience • Prospectus: Tool for resource mobilization

8. Knowledge Products • Action Reflection Notes (ARNs) • An ARN consists of a one or two-page reflection on an action in a specific programme, project, or activity. It allows programme staff to reflect on the initiative, explain lessons learned from this experience, and share them with colleagues in a standard format. • Programming Guidelines – How to Guides • A How-to-Guide is an aid in development of programmes, projects or initiatives. In consists of: Introduction of an issue; Synthesis of methodological and strategic approaches for programming; FAQ for programme design. • Prospectuses • A prospectus is a two-page, single-sheet brochure to be presented to partners and donors that may be interested in contributing to a UNDP initiative. The prospectus promotes the competence of UNDP in a particular thematic area. It builds on success stories and the comparative advantages of the organization to highlight the value it can add. • Lessons Learned Database • Lessons Learned Database contains lessons learned captured in ARNs Notes clustered thematically and easily searchable.

9. Examples of Knowledge Products • Energy and Environment – How to Guides • SME – How to Guide on BDS • HIV/AIDS – How to Guide on Partnerships on Local Level • Justice and HR – ‘Ombudsman’ How to Guides • ICTD – Library of ARNs • Civic Engagement – ARNs • LoGD – How to Guide on Localizing MDGs

10. Work Space Prospectuses Action Reflection Notes Lessons Learneddatabase MSI andExpert Roster Programming Guidelines Policy Documents & Primers Corporate Programme Manual Knowledge Products

11. Knowledge Management Team Bratislava Regional Centre UNDP, Europe and CIS km.helpdesk@undp.org www.undp.sk