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THE GEOGRAPHY OF THE WORLD ECONOMY. SERVICE- Outsourcing. LECTURER: TRUONG THI KIM CHUYEN. Outline. Service: definitions The general way Sectors of service Subjects of service Characteristics of service Outsourcing: Definitions Viet Nam outsourcing Benefits and Drawbacks
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THE GEOGRAPHY OF THE WORLD ECONOMY SERVICE- Outsourcing LECTURER: TRUONG THI KIM CHUYEN
Outline • Service: definitions • The general way • Sectors of service • Subjects of service • Characteristics of service • Outsourcing: • Definitions • Viet Nam outsourcing • Benefits and Drawbacks • Case study- Medical outsourcing
DEFINITION The process or transaction of the production and consumption of intangible inputs and outputs
Financial, insurance and real estate (FIRE) • Business service • Transportation and communications • Wholesale and retail trade • Entertainment, hotels and motels- part of tourism • Public service • Nonprofit services SECTORS
SUBJECTS Service is a set of industries or series of occupations change a person, manufactured or information physically, spatially or temporally.
Intangibility • Perishability • Inseparability • Simultaneity • Variability CHARACTERISTICS
Definition: • Outsourcing: - an effective cost-saving strategy. - produce parts or products abroad for domestic sale. E.g : Dell, book – keeping, Viet Nam Software… - transfer technology and capital from the rich country to developing country.
Definition: • Forms: information technology outsourcing (ITO), business process outsourcing (BPO), human resources outsourcing (HRO)……. • Purpose: + Creates and expands new markets, + Effectively and efficiently promotes global citizenship, + Recognizes the benefits of a global economy, + Enhances technological creativity and diversity, + Makes good social, financial, and economic sense.
Vietnamese Outsourcing • Quickly emerging as asoftware outsourcing destination. • Ranks 20th among the top nations. • Perfect fit for companies looking for a technological advance
SERVICE OUTSOURCING BENEFITS & DRAWBACKS
BENEFITS & DRAWBACKS • Outsourcing-the practice of using outside firms to handle work normally performed within a company • External outsourcing • Internal outsourcing
BENEFITS • Control capital costs • Increase efficiency • Reduce labor cost • Start new project quickly • Focus on your core business • Reduce risk
DRAWBACKS • Lost of Managerial control • Hidden Costs • Threat to security and confidentiality • Quality problem
Medical outsourcing • Defined as off-shoring of health- related needs to different country for the purpose of obtaining cost- effective service. • Include off-shoring of medical service as well as medical tourism
Countries: India, Australia, Mexico, Singapore, Brazil • India particularly favor • Clinical service: oncology, orthopedic services, molecular imaging and disease management
Medical outsourcing • A planned foreign travel to primarily obtain high quality, cost effective, non- emergency medical treatment that include vacation element • The reasons to choose medical tourism: • Low cost • Seek medical care oversea because of immediate availability of procedure and sometimes the unavailability of certain procedures
Pros and cons of medical outsourcing Pros Cons • Tardiness in support for medical tourism amongst third party payer • Crowd out poorer local patients • Raise domestic prices and accentuate inequalities in access to care • Suffer from lack of customer focus • Cost effective • Leverage industry experience • Leverage time zone differential of off-shoring location • High quality and accurate medical record • Reduce infrastructure investment
GROUP MEMBERS: • NGUYEN DUC THINH BAIU09150 • TRAN THI KHANH LY BAIU09147 • NGUYEN AN BAO TRAN BAIU09088 • NGUYEN NGOC QUYEN BAIU09104 • NGUYEN NGOC THANH VY BAIU09095
Reference: http://www.2ascribe.com/articles/outsourcing-medical-transcription/the-benefits-of-outsourcing-your-medical-transcription http://www.globalpost.com/dispatch/india/090724/medical-outsourcing-india http://en.wikipedia.org/wiki/Outsourcing http://www.wisegeek.com/what-is-outsourcing.htm http://www.unitech.vn/ http://en.wikipedia.org/wiki/Medical_tourism http://computerjobs.vn/huong-nghiep/viet-nam-diem-den-outsourcing-moi.htm http://www.businessweek.com/magazine/content/06_05/b3969401.htm http://www.healthbase.com/resources/medical-tourism/medical-tourism-information/medical-outsourcing.html