Professionalism Introduction & Key Elements Prof Hanan Habib & Dr. Kamran Sattar

1. Professionalism Introduction & Key Elements Prof Hanan Habib&Dr. Kamran Sattar

2. PROFESSIONALISM COURSE Dear Students WELCOME USEFUL ENJOYABLE

3. PROFESSIONALISM COURSE • COURSE TITLE PROFESSIONALISM • CODE & NUMBER SKL 221 • TARGET AUDIENCE 2nd Year • COURSE DURATION 1 Year • CREDIT HOURS 6 Hours

4. PROFESSIONALISM COURSE • COURSE FACULTY & COMMITTEE • CHAIRMAN Prof . HANAN HABIB • CO- CHAIRMAN DR. KAMRAN SATTAR • COMMITTEE • DR. HALA KFOURY • DR. ALI MOHAMMAD

5. TODAY’S OBJECTIVES • Objectives of the course • Contents of the course • Teaching strategy and course evaluation • Overview about professionalism • Reference material.

6. OBJECTIVES OF THE PROFESSIONALISM COURSE • INSPIRATION To inspire the students to grasp the professionalism concept • MOTIVATION To motivate the students into acquiring and understanding the values /attributes of professionalism • GUIDANCE To guide the students into acting along the professionalism guidelines • REFINEMENT To refine the different skills and reach highest standards of professionalism.

7. COURSE CONTENTS • CORE ELEMENTS OF PROFESSION & PROFESSIONALISM • MEDICAL PROFESSIONAL ATTRIBUTES • EVOLUTION OF PROFESSIONAL STANDARDS • ISLAMIC VALUES AND PROFESSIONALISM • PROFESSIONAL MEDICAL STUDENT • UNPROFESSIONAL BEHAVIOUR • PROFESSIONALISM IN DIFFERENT CULTURAL CONTEXTS • THE ROLE OF NATIONAL MEDICAL BODIES • PSYCHOLOGY IN PHYSICAL ILLNESS • COMMUNICATION SKILLS • CONSULTATION SKILLS • INTERPROFESSIONAL RELATIONSHIP • LEGAL ASPECT OF MEDICAL PRACTICE.

9. ABOVE ALL PROFESSIONALISM • Video clip • Benson Yeh

10. TEACHING STRATEGY LEARNING ACTIVITIES • INTERACTIVE LECTURES ( integrated with all 4 blocks) • STUDENTS’ FULL INVOLVEMENT

11. Assessment Continuous Assessment ( Mid Term) 30 % End of year exam (Final) 60 % Professional Conduct 10%

12. Continuous exam Total 30 marks During lecture, students will be given 3-4 short answer questions (based on the current lecture)

13. End of year exam Total 60 marks End of academic year there will be an exam consisting of 60-100 Multiple Choice Questions (MCQs).

14. Professional conduct 10 Marks Interaction during lectureProfessional conduct, punctuality , communication, etcwith avoidance of unprofessional attitude and behavior , e.g. Inattentiveness, sleep during lecture , apparent disobedience etc

15. PROFESSIONALISM COURSE • DO WE REALLY NEED THIS COURSE? YES ………WHY? • NO…………WHY ?

16. Definitions • Profession is an occupation whose core element is work, based on the mastery of a complex body of knowledge and skills . Oxford English Dictionary • Profession is a vocation requiring knowledge of some department of learning or science. American College Dictionary

17. Definitions-cont. • Professionalism “constituting those attitude and behaviors that serve to maintain patient interest above physician self-interest. American Board of Internal Medicine • Professionalism is exhibited by one of the ‘’professional character, spirit or methods’’ or the ‘’standing, practice ,or methods of a professional as distinguished from an amateur’’. American College Dictionary

18. Definitions-cont. Ottawa conference Professionalism is intrinsically related to the social responsibility of the medical profession. Professionalism has 3 main Discourses/characteristics Individual Interpersonal Societal

19. Definitions-cont. • MEDICINE is a vocation in which a doctor’s knowledge, clinical skills ,and judgment are put in the service of protecting and restoring human well-being. • This purpose is realized through a partnership between a patient and doctor, one based on mutual respect ,individual responsibility and appropriate accountability.

20. The holy Qura’an and Al-Hadith • The holy Qura’an and Al-Hadithhave stated that Muslims has duty to care for the sick and this often referred to ‘‘Medicine of Prophet’. • According to the sayings of the Prophet Mohamed’ peace be upon him’ that ‘Allah has sent a cure for aliment and that it was the duty of Muslim to care of the body and spirit. • This includes improving the quality of care and ensures access of healthcare to every body.

21. Doctors are committed to: • Integrity • Compassion • Altruism • Continuous improvement • Excellence • Working in partnership with members of the other health care teams.

22. The differences between vocation and profession Vocation considered a profession if : .Practicing requires formal education . its members enjoy control over their own training standards. . There is a scholarly journal devoted to its standards. . Its practitioners enjoy relatively high social status . Its practitioners have secured protection from state regulation as well as from market pressures.

23. Concepts of Professionalism • Professionals have codes, guidelines, creeds, oaths, commitments statements, belief statement such as statement on ethics . • Professionals in many professions are licensed, certified and specific initial and advanced education, many require both initial and ongoing testing for admission and maintaining membership. • Support and development outside work environment.

24. Q: How to get this certificate ?

25. Elements of a Professional Ethical Responsible Altruistic Professional Theoretical CommittedIntellectual

26. Key Elements of Professionalism • Respect of self and others • Confidentiality • Punctuality / Time management • Humanism / very positive attitude • Confidentiality • Time management • Maintaining competence / life long learning • Commitment to life-long learning • Knows the language /culture of work • Accountability / Accept responsibility • Team work • Initiative • Self awareness • Integrity • Trust worthiness

27. Key Elements of Professionalism • Respect of self and others • Confidentiality • Punctuality / Time management • Humanism / very positive attitude • Confidentiality • Time management • Maintaining competence / life long learning • Commitment to life-long learning • Knows the language /culture of work • Accountability / Accept responsibility • Team work • Initiative • Self awareness • Integrity • Trust worthiness

28. Respect of self and others

29. Confidentiality • Another barrier to building and maintaining relationships is violating trust. • You must disclose if someone has committed a crime or is planning to hurt themselves or somebody else. • Must develop the ability to keep a confidence. • Do not discuss client information except with relevant health care staff in charge of the patient’s treatment.

30. Punctuality / Time management • Be on time • Do not procrastinate- do tough, important tasks now. • Make a to-do list and use it to prioritize your work.

31. Punctuality / Time management

32. Punctuality / Time managementTime Management Tools • Planner or calendar • Task lists for special projects. • Reminders-setting alarms, written notes, etc. • Scheduling sufficient time to complete tasks • Self-discipline • Review task lists/calendars daily

33. Punctuality / Time managementTime Management Skills • The ability to manage multiple projects and responsibilities is essential for professional success. • Employers look for excellent time management skills when hiring.

34. Humanism / very positive Attitude • Maintain a positive attitude about work, co-workers, and clients. • Altruistic: behave unselfishly. • Be polite: say , ’’ please’’, ’’ thank you ‘’, and ‘’excuse me ‘’ a lot.

35. Maintaining competence / life long learning • Learn from supervisor’s constructive criticism. • The best supervisor honestly shares your strengths and weakness with you via performance appraisals. • Must see performance appraisals as an opportunity to learn and grow as professionals.

36. Accountability / Accept responsibility • Develop the ability to accept responsibility (blame) and to share credit. • Honoring the patient/physician relationship • Addressing the health needs of the public • Adhering to medicine’s precepts. • Share credit and your co-workers will be endeared to you.

37. Knowing the language /culture of work • Know and follow your schools’ and institutes’ policies and procedures. • Know the pronunciation, spellings and their usage e.g.: Volunteer or members-not employee service-not job or work. • Guard your tongue • Only use emails ( and internet) for relevant work.

38. Task 1 You research for defining professionalism by using a number of textbooks. You were astonished to find out that there are several differences in the definitions provided.” -What could possibly be the cause for these differences?

39. Task 1 take home message • Although there are common key elements in the definition of professionalism that must be fulfilled, the definition might varies depending on culture, law, and community needs.

40. Task 2 You are invited to join a national committee responsible for defining professionalism. There are two students on that committee and you are representing King Saud University.” • How would you approach this task ? • What resources would you use to help you in identifying the definition of professionalism?.

41. Task 2 take home message • Sources for defining professionalism might include: literature, published research papers, legal and ethical documents, as well as disciplinary action documents in the hospital, and workplace. These documents are confidential.

42. Knowing the language /culture of workDIFFERENT CULTURAL CONTEXTS

43. Knowing the language /culture of workProfessionalism in difference cultural contexts

45. HOW TO LEARN

46. FOR YOUR READING Prescribed textbook: • Feldman MD, Christensen JF (2007). Behavioural Medicine. A Guide for Clinical Practice. McGraw-Hill Lange, UK. • Stern DT (2005). Measuring Medical Professionalism. Oxford University Press, UK. • Spandorfer J, Pohl CA, Rattner SL, Nasca TJ, (2010). Professionalism in Medicine. A Case-Based Guide for Medical Students. Cambridge University Press, UK. ISBN: 978-0-521-70492-2 PAPER BACK

47. DO NOT MISS THE NEXT LECTURE

48. THANK YOU VERY MUCH • & &