Today’s Agenda:

1. Today’s Agenda: Celebration – WebJunction is 10 – WJ team – 10 min Bridging the Gap Arne J. Almquist - Northern Kentucky University – 25 min lynda.com demo and implementation Jessica Feinstein – lynda.com – 25 min WJ editorial & programming focus – Jennifer – 10 min WJ coursenar review and update – Betha – 25 min May Third Thursday Partner Meeting16 May 2013

2. WebJunction is 10!

3. WebJunction is collectable

5. Bridging the Gap

6. Bridging Gaps, Bettering Outcomes: Improving Rural Public Library Services Through Pre-Professional Education Arne J. Almquist, Ph.D. Associate Provost for Library Services Northern Kentucky University May 16, 2013

7. Introduction There is an education gap in the public libraries of Kentucky – • 30% of public library directors lack a degree of any kind • 85% of MLS librarians work in the central “Golden Triangle” region of the state (the area bounded by Louisville, Lexington, and Northern Kentucky/Cincinnati) • Counties lack the resources to attract degreed library professionals Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

8. Kentucky’s Library Science Education “Ladder” Bachelor of Science in Library Informatics Northern Kentucky University Online Associate’s Degree in Library Technology Bluegrass CTC Online Mandatory Staff Certification Bluegrass CTC Online Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

9. Advantages to Our Approach • Classes provide immediate, on-the-job benefits. Surprisingly, this includes the general education courses • Each level of education builds to the next • Classes are all 3 SCH college/university level courses • Virtually all coursework taken at one level is applicable to the next • All courses are online, from certification through the MLS Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

10. Geographical Dispersion of our Library Informatics Students As of Summer, 2012 Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

11. The Bridging the Gap Projects BTG Kentucky: • $1.3M project funded by a nearly $1M IMLS grant • Three year duration • Targeted the 50 poorest, most isolated rural counties in Kentucky • Included all counties in Kentucky officially designated by the Appalachian Regional Commission as being within the Appalachian Region • Also included counties in far Western Kentucky Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

12. Bridging the Gap - Kentucky Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

13. Criteria Based on Poverty and Educational Attainment Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

14. The Bridging the Gap Treatments • Tuition Assistance: Covered five classes per year (2 fall, 2 spring, 1 summer). • Technology Stipend: Intended for the purchase of a laptop and high-speed Internet to the home. • Collateral Benefit – Provided access for children and other family members • Mentoring System • “Shopping website” for pairing of mentors and mentees • Mentors were paid and could mentor up to two mentees • Sought to pair like individuals, e.g., a non-degreed library director with one who possessed the MLS Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

15. The Bridging the Gap Treatments, cont’d • Website: www.kylibrarians.org • Online Colloquia: Twice per year, provided access to experts in areas of interest to rural librarians through a live, interactive web presentation. • Mandatory Professional Engagement Activity • Each participant was required to attend a professional conference, either national or state Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

16. Results • We experienced lower than expected costs allowing us to extend the program to 17 additional scholars • Expanded to bordering counties which met the same economic and educational criteria Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

17. Results • To date (Spring 2013), we have graduated 14 students • 6 students from NKU (Bachelor’s) • 8 students from Bluegrass (Associate’s) • This represents 21% of the total number of students in the project • Additional students are in the pipeline • We are receiving feedback which indicates that students are receiving important knew knowledge and perspectives that are positively impacting service quality These numbers need to be understood within the context of undergraduate study (many more SCH required for graduation than the MLS), and the fact that our students were studying part time. Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

18. What We Have Learned • Barriers: We addressed poverty, physical isolation, lack of access to technology, and professional isolation. We found other barriers: • First generation college • Family commitments • Lack of financial knowledge • Lack of travel experience Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

19. Bridging the Gap – West Virginia • Modeled after the Kentucky project • $1.2M project funded through a nearly $900,000 IMLS grant • Bipartisan support in both states • 51 students are currently participating, enrolled in either NKU or Mountwest Community College in Huntingon, WV Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

20. Contact Information Arne J. Almquist, Ph.D. Associate Provost for Library Services W. Frank Steely Library Nunn Drive Highland Heights, KY 41099 E-mail: almquista@nku.edu Voice: 859-572-5483 Bridging Gaps, Bettering Outcomes Arne J. Almquist, Ph.D. May 16, 2013

21. lynda.com

22. lynda.com Overview Jessica Feinstein Client Services Team

23. Agenda • Creating a profile • Logging in • Searching for subjects, courses • Tracking your courses • Creating and sharing playlists • Additional site features

24. Welcome Email Click here to set your password

25. Complete Profile Page venglish@lyndaenterprise.com

26. How to use lynda.com • FAQs • For assistance, • Monday – Friday 6am – 5pm (PST) • Saturday – Sunday 7am – 4pm (PST) • 888.335.9632 (888.33.LYNDA) • cs@lynda.com Customer Service • Follow us on Twitter @lyndadotcom • Find us on Facebook Resources

27. Q & A Any questions?

28. lynda.com implementation Need Review – archives to be vetted Courses through lynda.com are available to interested members beginning Monday, June 3. Any names received by Friday, May 31 will be uploaded on June 3. We recommend you assign at least one of the seats to you (or someone you want to review this offering). New seats (up to your state’s seat limit) can be added beyond June 3 through May 1, 2014. Once an individual has logged in to lynda.com and taken a course, their seat has been “taken” – if they never login or never add a course, we can reassign to another individual.

29. lynda.com implementation Need Review – archives to be vetted WebJunction can collect names for you through SurveyMonkey or you can provide learner information to WebJunction. If you haven’t already, please confirm your outreach preference with Kathleen  If you are collecting names, send your list to Kathleen by Friday, May 31 [must include first name, last name, email address]. Other questions?

30. Editorial & Programming Focus Update

31. July – August Topics Need Review – archives to be vetted • July – EmergingTechnologies • Pew/IMLS webinar Libraries, Children and Families: new research and policy recommendations on role of libraries in early reading • Library Social Media Use • OCLC Library Spotlight Program, Linked data, Social media, • Mobile reach • August – Developing or Improving Programs • Ned Potter, author of the Library Marketing Toolkit on marketing, outreach, increasing attendance, and making a convincing story to coworkers/supervisors about innovative programming. • Teens and Technology Programming [pilot coursenar] focused on strategies for engaging teens in STEM-based high tech digital media.

32. September – December Topics Need Review – archives to be vetted • September – Library Leadership and Management • Impact Survey with UW – Advancing Libraries through Community Insight [re-launched tool will be freely available beginning in June] Collects patron outcome-focused data about general use of library and online resources data collection, to be used in evaluation and advocacy efforts. • Digital Inclusion – Stakeholder Engagement Process • Embedded/Community Librarian [coursenar] • October –Readers Advisory •   Cutting Edge Readers Advisory • Readers Advisory in Small and Rural (?) for all staff (?)

33. September – December Topics Need Review – archives to be vetted • November – Improving Interpersonal Communication •   Difficult patrons and staff (presenter?) • Staff morale/motivation, team building, resistant management (presenter?) • December – Customer Service • Including online and via mobile apps (?) • Engaged/Excellent Customer Service [coursenar]

34. 2014 Planning Need Review – archives to be vetted • Informed by: • You (July Meeting) • Member Survey • Webinar Surveys • Continued CE coordinator/stakeholder input • Key topics identified in August, planning/marketing cycle roll-out beginning November.

35. Coursenars

36. Rapid prototype formula Need Review – archives to be vetted Webinar archive+ learning guide + added resources + quizzes = Coursenar

37. Pilot process Peer discussions? Pre-work, learning guide, worksheets webinar core: work with SMEs Quiz / activity Key points Key points Quiz / activity Key points Quiz / activity Additional resources:articles, videos, websites…

38. Top topics Working with teens and technology (Teen/YA Services) The embedded public library (Library Community Leadership) Engaged customer service (Customer Service)

39. First experiment • Teens, Technology and STEM Futures • Learning objectives: • Understand the HOMAGO strategy (Hanging Out. Messing Around. Geeking Out) to effectively engage teens at the library • Understand the potential for connecting activities with STE(A)M pathways • Learn strategies for implementing formal and informal hands-on instruction in a teen-centered environment, both high and low tech

40. Coursenar #1 outline • Pre-work: introduction to HOMAGO strategy • HOMAGO guidebook, ebook from Yollocalli Open Studies project • Webinar: HCLS HiTech Lab applied HOMAGO in 4 modules: Interact (“hanging out”), Improvise (“messing around”), Invent (“geeking out”), and Instruct (Academy) • Insert 1 - Quiz: on HOMAGO principles and strategies • Insert 2 – Activity: how to get started; review YOUmedia Network Getting Started Toolkit from the Harold Washington Library in Chicago • Insert 3 – Activity: connect to STEM; assign key chapters of YALSA STEM-Toolkit • Insert 4 – Activity: setting up the space; • YOUmedia Network Physical Space guide • Homewood Library Digital Media Lab (5 min video)

41. Coursenar #1 outline (cont.) • Additional resources • Low-tech, low-cost approaches • resources on low-cost programs and strategies • Digital Media (PBS) Cool Tools for free online apps • Grant/funding possibilities • IMLS Learning Labs in Libraries and Museums grants • Research on teen media use • Pew Internet and American Life Project teen digital media use

42. Suggestions?

43. CE Convening

44. CE Convening – June 6 – D.C. area Upcoming Member Survey • Hosted by IMLS in cooperation with WJ • Small gathering (15-20 attendees) representing library assocs and other national orgs; ischools; training providers; state libraries; training coordinators; public, academic, federal institutions • Purpose is to share: Knowledge of current CE needs in the U.S. ; Strategies and/or activities of organizations that influence or offer CE; Ideas for coordinating efforts and/or collaborating where appropriate; Plans to jumpstart innovative projects & partnerships in the near term • Report to be generated and shared (July est.)

45. Thanks for everything you do at WebJunction! Next Third Thursday Meeting: 18 July 2013 9-10:30am PST/12-1:30pm EST