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Today’s Goals. Educate you on the Chicago OST Project, which is the Wallace funded initiative to improve the quality of out-of school-time programs in 5 cities across the United States.
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Today’s Goals • Educate you on the Chicago OST Project, which is the Wallace funded initiative to improve the quality of out-of school-time programs in 5 cities across the United States. • Provide you with information about The Department of Children & Youth Services centralized participant tracking system, known as Cityspan: what is it, how can it be used, and how it might be helpful to your agency.
Agenda • Chicago OST Project • What is Cityspan? • Benefits & Capabilities • Program Locator • Goals of Program Providers • Program Data • Agency’s Cityspan Role • Customizations • Chicago Partners • User Feedback • Live Demo • Your Goals and Cityspan • Technical Support
Chicago OST Project • Aninformationtechnology system that can be shared across all OST partners and providers. • A communications plan to target and reach teens. • A systemic way to develop and disseminate innovation through best practices across all program providers. • A consistent way to measure and ensure OST program quality. • Strategies for long-term financial funding, leading to a sustainable out-of-school time programming and infrastructure system.
What is Cityspan? • A centralized web-based participant tracking system used by any program service provider to automate program documentation and report to Funders
Benefits & Capabilities • An opportunity to network and leverage program ideas, perspectives and resources • A consistent way to measure and ensure program quality for allstakeholders: Agencies as well as Local, State and Federal Funders and Policy Makers
ActivelyRecruit Youth • Understand who we serve and what they need • Target and recruit youth to our programs • Meet ProgramDeliverables • Offer relevant programs: OST, Counseling, Homeless, Mentoring, Internships, Job Readiness Training • Meet program deliverables based on Work Plan, Grant Deliverables, or Contract • Collect and document Youth Program data • Report Accurate Data • Maintain data at three levels: agency, administrative, and across the City of Chicago • Create Sustainability • Maintain funding • Increase and secure funding • Leverage resources to run youth programs • Collaborate with partners Common Goals of Program Providers
Program and Participant Data AgencyLocation Contacts Program Description Program Work Plan, Service Plan, ContractOST Counseling Mentoring Homeless Services Offered Group Activities Individual Activities Events Referrals Individual and Demographic Information Youth Adults/Parents Staff Volunteers Services UtilizedAttendance Contacts Referrals ReportsAgency Admin Semi-Annual Custom
Agency’s Cityspan Role PLAN DOCUMENT Program Contract Attendance Individual services Inter-agency referrals Program Locator Funder SET-UP Agency Staff Participants Group activities Enrollment
Cityspan Customizations • Programs • Funding • Types of Services • Program Deliverables • Business Process • Staff credentials • Schedules • Policies • Participants • Demographics • Intake Forms • Eligibility Requirements • Reports • Attendance • Program Deliverables • Data for potential funder
User Feedback “Cityspan is easy to navigate and I can use it from anywhere.” “I feel confident about the future of Cityspan.” “The training was very helpful to me.”
Live Cityspan Demonstration • Work Plan/Contracts/Service Plan • Youth Participants • Group Activities • Individual Activities • Referrals • Reporting
How Could Cityspan Help You… Meet Your Goals? • Automate documentation of services provided and utilized • Market/outreach through the Chicago Youth Program Locator • Deliver on program commitments • Report accurate data to funders • Network and leverage program ideas, perspectives and resources • Make quality enhancements… through monitoring, measuring and analyzing program data • Validate continuation of current programs • Demonstrate the need for more or new programs
On-going Technical Support • Work Plan/Contracts/Service Plan • Training: hands-on activities, user manual and implementation plan • Quarterly Cityspan User Group Meetings • Semi-Annual Reports workshops and action plan • Cityspan Help Desk phone support • Technical Assistance visits • Issue Tracker/Chat Board