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CVBs & PCOs. Dealing with Hotel Room Allotments. Miranda Ioannou. Assumption - Scenario. A CVB has won an association congress bid and: Has already worked on it with a PCO Is now tendering for a PCO to takeover. Bid to be Assigned to a PCO.
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CVBs & PCOs Dealing with Hotel Room Allotments Miranda Ioannou
Assumption - Scenario A CVB has won an association congress bid and: • Has already worked on it with a PCO • Is now tendering for a PCO to takeover
Bid to be Assigned to a PCO • PCO faced with ready-made arrangements and sometimes has limited power to change contracts signed already • Congress misses out on potential savings from PCO’s overall activities in relation to suitable venues • Who has overall responsibility for the rooms?
Bid pre-worked with a PCO • Option with most control on outcome • Avoid all issues related with finding a done deal and having to handle it as best as possible • Take advantage of PCO’s relationship with venues and chains, analysis of the overall congress
Effective Strategies • Congress analysis - Suitability of hotels based on historical data • Room Blocks • Room controlling – by whom • Pricing – esp. compared to internet rates available • Release dates and options • Extra promotions to delegates • …
Endnote It’s all in the contract details and the business relationship you have with the stakeholders
Thank you Miranda Ioannou SCS Limited miranda.ioannou@scs.com.cy +357 7777 7271